Danielle Miranda
Orcutt,CA
Overview
19
19
years of professional experience
Work History
Server
Beso Cocina
01.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- crossed trained as expo and host
Dental Receptionist
E CARRIE RAMIREZ DDS
03.2025 - 05.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
Member Services Officer
Coast Hills Credit Union
03.2021 - 10.2023
- Managed and maintained accurate accounts for members, ensuring all funds were properly allocated
- Provided excellent customer service to all customers of the bank, including assisting with deposits, withdrawals, loan payments, and account inquiries
- Resolved customer complaints and inquiries in a professional and timely manner
- Maintained accurate customer records and updated databases
- Opened new accounts, issued debit cards and handled account maintenance
- Maintained customer records by updating account information.
- Trained new personnel regarding company operations, policies and services.
- Responded proactively and positively to rapid change.
Assembler
AeroMotion
02.2019 - 03.2020
- Assembled products with attention to detail, ensuring accuracy
- Followed detailed instructions and specifications to assemble products
- Inspected products to ensure accuracy and quality standards were met
Restaurant Assistant Manager
Chacho's Mexican Food
07.2007 - 08.2018
- 8+ years of experience in restaurant management
- Proven ability to manage and motivate staff, maintain excellent customer service, and increase sales and profitability
- Wellversed in handling customer complaints and resolving disputes
- Skilled in training and developing staff in customer service, menu knowledge, and operational procedures
Education
Associate Degree - Early Childhood Development/Nutrition
Hancock College
Santa Maria, CA05.2011
High School Diploma - Agricultural Studies
Nipomo High School
Nipomo, CA06.2008
Skills
- Leadership
- Interpersonal Communication
- Project Management
- Customer Service
- Teamwork
- Emotional Intelligence
Timeline
Dental Receptionist
E CARRIE RAMIREZ DDS
03.2025 - 05.2025
Server
Beso Cocina
01.2024 - Current
Member Services Officer
Coast Hills Credit Union
03.2021 - 10.2023
Assembler
AeroMotion
02.2019 - 03.2020
Restaurant Assistant Manager
Chacho's Mexican Food
07.2007 - 08.2018
Associate Degree - Early Childhood Development/Nutrition
Hancock College
High School Diploma - Agricultural Studies
Nipomo High School