DANIELLE MIRELES
GEORGETOWN
Summary
Personable professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Recognized for strong work ethic and ability to multitask within fast-paced settings, secure sensitive and pertinent information, and set priorities and adjust plans as necessary to accommodate demanding schedules. Specialized skills include legal document preparation, case management software proficiency, and filing procedures. Excel in time management, communication, and problem-solving to meet tight deadlines and coordinate complex legal activities.
Overview
10
10
years of professional experience
Work History
Litigation Legal Assistant
WEST SHORT AND HOWELL, PLLC
Georgetown
06.2025 - Current
- Managed case files, ensuring proper organization and accessibility for attorneys.
- Communicated with clients to gather information and provide updates on case progress.
- Collaborated with paralegals and legal teams to enhance workflow efficiency in case handling.
- Provided administrative support such as scheduling appointments, maintaining calendars and organizing meetings.
- Maintained contact with clients, vendors, witnesses and court personnel to obtain information or documentation as needed.
- Notarized affidavits upon request from clients or attorneys.
- Answered phones in a professional manner while providing accurate information about cases when necessary.
- Booked travel arrangements for firm attorneys and support staff.
Legal Assistant II
WILLIAMSON COUNTY COUNTY ATTORNEY OFFICE
Georgetown
05.2024 - 06.2025
- Organized case files and maintained document management systems.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Processed incoming mail on a daily basis.
- Updated databases with new information received from attorneys or clients.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
Legal Assistant
WEST SHORT AND HOWELL LAW FIRM
Georgetown
09.2022 - 05.2024
- Scheduled appointments and maintained attorney calendars efficiently.
- Communicated with clients regarding case updates and requirements.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Answered phones promptly while providing courteous customer service.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Updated databases with new information received from attorneys or clients.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Liaised between attorney and outside counsel, exchanging information.
Pretrial Court Services Specialist
WILLIAMSON COUNTY
Georgetown
09.2021 - 09.2022
- Coordinated service delivery with various departments to ensure seamless operations.
- Managed client inquiries and provided effective solutions for community services.
- Maintained accurate records in client management systems for service tracking.
- Provided customer service to clients by answering inquiries, resolving problems and providing product information.
- Participated in team meetings regarding service improvements or changes in policy or procedure.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Worked closely with other departments such as sales, marketing and technical support teams to ensure optimal delivery of services.
Emergency Communications Dispatcher
WILLIAMSON COUNTY EMERGENCY COMMUNICATIONS
Georgetown
02.2019 - 09.2021
- Monitored incoming calls and prioritized dispatch requests effectively.
- Maintained accurate logs of all communications and incidents handled.
- Maintained detailed records of all communications, including times, locations, and outcomes.
- Managed multiple tasks simultaneously while staying calm under pressure.
- Compiled reports on daily activities for review by supervisors.
- Utilized computer systems to obtain additional information about callers and their circumstances prior to dispatching responders.
- Informed citizens of available community resources for those needing help after an emergency situation has passed.
- Answered incoming calls from the public and provided information or assistance when necessary.
Cosmetic Sales Associate
H-E-B
Cedar Park
05.2017 - 02.2019
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels effectively.
- Resolved customer inquiries and concerns with professionalism and care.
- Greeted customers, answered questions and provided product knowledge.
- Operated cash register accurately and efficiently processed customer payments.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Participated in team meetings discussing weekly goals and objectives.
- Built relationships with customers to ensure repeat business.
Personal Assistant
DR. CONSTANCE CLEAVES
Round Rock
03.2016 - 04.2017
- Managed scheduling and calendar for Dr. Constance Cleaves efficiently.
- Assisted in maintaining office organization and inventory management seamlessly.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Maintained clerical correspondence via email and phone.
- Organized travel arrangements, including flights, transportation, and accommodation.
Education
Associate of Arts - Criminal Justice
Temple College
Temple, TXSkills
- Office Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace
- Calendar & Schedule Management:Scheduling meetings, managing calendars, and coordinating appointments
- Communication: Professional phone etiquette, email management, and written correspondence
- Organization & Time Management:Prioritizing tasks, multitasking, and meeting deadlines
- Data Entry & Management: Maintaining databases, records management, and accurate typing
- Office Equipment Operation: Handling printers, scanners, and virtual meeting tools (Zoom, Teams)
- Multitask efficiency
- Notary public
Qualifications Summary
Highly dedicated and organized professional, offering hands-on experience in administrative and legal assistant duties. Highly skilled at coordinating necessary documents, making decisions, resolving issues, as well as ensuring client relationships. Recognized for strong work ethic and ability to multitask within fast-paced settings, secure sensitive and pertinent information, and set priorities and adjust plans as necessary to accommodate demanding schedules.
Professional Development
- Basic Telecommunications Certified
- Course Effective Teletypewriters (TTY) Call Processing
- Telecommunications Device for the Deaf (TDD/TTY)
- Law Enforcement Dispatch
- Telecommunications Operator Field Training
- Basic Telecommunications Certification Course
- Crisis Communications Telecommunicator
Timeline
Litigation Legal Assistant
WEST SHORT AND HOWELL, PLLC
06.2025 - Current
Legal Assistant II
WILLIAMSON COUNTY COUNTY ATTORNEY OFFICE
05.2024 - 06.2025
Legal Assistant
WEST SHORT AND HOWELL LAW FIRM
09.2022 - 05.2024
Pretrial Court Services Specialist
WILLIAMSON COUNTY
09.2021 - 09.2022
Emergency Communications Dispatcher
WILLIAMSON COUNTY EMERGENCY COMMUNICATIONS
02.2019 - 09.2021
Cosmetic Sales Associate
H-E-B
05.2017 - 02.2019
Personal Assistant
DR. CONSTANCE CLEAVES
03.2016 - 04.2017
Associate of Arts - Criminal Justice
Temple College