Danielle Montemarano
New Paltz,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Manager
Bagels N Brunch
Islip Terrace, NY
07.2019 - 02.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Dispatcher Office Assistant
Fire Island Ferries
Bay Shore, NY
05.2023 - 08.2023
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Education
High School Diploma -
East Islip High School
Islip Terrace, NY06.2021
Bachelor of Social Science - Sociology
SUNY New Paltz
New Paltz, NY05.2025
Skills
- Prioritization
- Route Planning
- Telephone Etiquette
- Workforce Management
- Staff Development
Timeline
Dispatcher Office Assistant
Fire Island Ferries
05.2023 - 08.2023
Manager
Bagels N Brunch
07.2019 - 02.2023
High School Diploma -
East Islip High School
Bachelor of Social Science - Sociology
SUNY New Paltz