Danielle Moore
Cleveland,OH
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Cleveland, OH
01.2017 - Current
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Circulate among visitors, patrons, or employees to preserve order and protect property
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Guard
Royce Security
08.2016 - 01.2017
- Circulate among visitors, patrons, or employees to preserve order and protect property
- Direct or escort pedestrians across streets, stopping traffic as necessary
- Monitor traffic flow to locate safe gaps through which pedestrians can cross streets
- Communicate traffic and crossing rules and other information to students and adults
- Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals.
Security Guard
G4S Secure Solutions
Cleveland, OH
08.2015 - 08.2016
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Circulate among visitors, patrons, or employees to preserve order and protect property
- Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary
- Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Assisted with searches of personnel, vehicles, packages.
- Completed incident reports regarding violations of policies or procedures.
- Answered questions from the public regarding facility rules and regulations.
Security Guard
Tenable Protective Service
10.2014 - 08.2015
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Answer alarms and investigate disturbances
- Circulate among visitors, patrons, or employees to preserve order and protect property.
Education
College Degree - Security Academy
Cuyahoga Community College District
05.2021
Associates - Lodging-Tourism Management
Cuyahoga Community College
06-2004
Diploma -
Cleveland Heights High School
06-1992
Skills
- Customer Service
- Cashier
- Critical Thinking
- Internet Explorer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Hilton Hotels System 21/On-Q
- Typing 40wpm
- CCTV Monitoring
- Access Control
- Stationary surveillance
- Identification verification
- Document Management
- Incident Reporting
- Security Screenings
- Interior and exterior patrol
- Fire safety training
- General security
- Military experience
- First aid and CPR certified
- Detail Oriented
- Weapons training
- Alarm monitoring
- Crisis intervention training
- Threat Assessment
- Screening wands
- Conflict de-escalation
- Shift work experience
- Physical combat trained
- Vigilant and watchful
Certification
- OPOTC 648116 PSA21-081, 06/01/21, Present
- Private Security Firearms 648001 A PSB21-257, 06/01/21, 12/01/22
Personal Information
Title: Security Officer
Timeline
Security Officer
Allied Universal Security Services
01.2017 - Current
Security Guard
Royce Security
08.2016 - 01.2017
Security Guard
G4S Secure Solutions
08.2015 - 08.2016
Security Guard
Tenable Protective Service
10.2014 - 08.2015
College Degree - Security Academy
Cuyahoga Community College District
Associates - Lodging-Tourism Management
Cuyahoga Community College
Diploma -
Cleveland Heights High School
- OPOTC 648116 PSA21-081, 06/01/21, Present
- Private Security Firearms 648001 A PSB21-257, 06/01/21, 12/01/22
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