Danielle Munoz
Dallas
Summary
Knowledgeable Desired Position with robust background in optometric services. Demonstrated history of assisting in comprehensive eye exams and managing patient interactions effectively. Proven ability to utilize diagnostic equipment and support optometrists in delivering high-quality care.
Overview
4
4
years of professional experience
Work History
Optometric Technician
Dallas Eyeworks
Dallas, TX
03.2026 - Current
- Conducted comprehensive patient screenings to assess visual acuity and ocular health.
- Managed inventory of optical supplies, maintaining organized stock levels and timely reordering.
- Educated patients on contact lens care and proper usage, enhancing customer satisfaction.
- Assisted in using electronic health record systems for accurate patient documentation and data management. Supported optometrists as a scribe on site.
Sales associate
Target optical
Dallas, TX
09.2024 - Current
- Collaborated with team members to develop effective sales strategies, enhancing the overall customer experience.
- Provided exceptional customer service, resolving inquiries and complaints swiftly to maintain high satisfaction rates.
- Participated in team meetings to share ideas and strategies for improving sales performance.
Sales Associate / Tech / Customer Service
Americas Best Contacts And Eyeglasses
Dallas, TX
03.2024 - 09.2024
- Search for patient insurance and gave pricing. Op tech: performed pre-testing for Doctors also learned how to tech for remote doctor days doing many pre-tests such as oculus, retina imaging, auto refractor, lens read & slip lamp.
- Medical coding for Doctors. Schedule & Re-schedule appointments.
- Customer Service/ speaking with insurance company for customers. Sales, gave patients pricing and provided them with information on things they need for their glasses to give them the best vision and experience possible.
- Did returns & exchanges with warranty. Enter outside prescription into customers profile.
Warehouse Associate
Amazon Fulfillment Center
02.2022 - 01.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Labeled containers correctly for product identification purposes.
- Unloaded materials from trucks using forklifts and pallet jacks. Handled hazardous materials safely following prescribed regulations.
Education
Associate of Applied Science - Radiology Technology
South Collage
Dallas, TXHigh School Diploma -
Skyline High School
Dallas, TX06.2021
Skills
- Payment Processing - Advanced
- Problem-Solving - Expert
- Multi-tasking strength - Expert
- Retinal photography
- Diagnostic imaging
- Appointment scheduling
- Optometric equipment operation
Languages
Spanish - Native
Timeline
Optometric Technician
Dallas Eyeworks
03.2026 - Current
Sales associate
Target optical
09.2024 - Current
Sales Associate / Tech / Customer Service
Americas Best Contacts And Eyeglasses
03.2024 - 09.2024
Warehouse Associate
Amazon Fulfillment Center
02.2022 - 01.2023
Associate of Applied Science - Radiology Technology
South Collage
High School Diploma -
Skyline High School