Danielle Myler
Puyallup
Summary
Dedicated professional with a strong background in team leadership and process optimization. Proven ability to streamline operations, enhance customer experiences, and manage diverse teams effectively.
Overview
28
28
years of professional experience
Work History
Manager
Subway
Puyallup, WA
01.2023 - 02.2024
- Managed inventory levels, reducing waste through accurate tracking and timely ordering of supplies.
- Trained and mentored new team members on sandwich preparation and customer service techniques.
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Streamlined workflow processes to improve efficiency in food preparation and service delivery.
- Implemented promotional campaigns, increasing customer engagement and enhancing overall sales performance.
- Conducted regular staff meetings to communicate goals, address issues, and foster teamwork among employees.
- Developed scheduling strategies to optimize labor costs while maintaining high service standards during peak hours.
- Accomplished multiple tasks within established timeframes.
Customer Service and Payroll
Today's Office
Saint Peters, MO
07.1998 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Manager
Convergy's
St. Charles, Mo
01.1996 - 04.1998
- Managed office supplies inventory, ensuring optimal stock levels and timely reordering.
- Coordinated scheduling for meetings, optimizing time management for staff and executives.
- Streamlined administrative processes, improving efficiency in daily operations.
- Supervised front desk operations, enhancing customer service experiences for visitors.
- Trained junior staff on office protocols, fostering a collaborative team environment.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Associate of Applied Science - Construction Management
Pierce College
Puyallup, WA06-2026
High School Diploma -
Francis Howell North
St. Peters , Mo01-1996
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Cross-functional teamwork
- Relationship building
- Goal setting
- Shift scheduling
- Policy implementation
- Conflict resolution
- Schedule preparation
- Performance evaluations
- Budget control
- Financial management
- Clear communication
- Work prioritization
- Employee onboarding
- Safety procedures
Timeline
Manager
Subway
01.2023 - 02.2024
Customer Service and Payroll
Today's Office
07.1998 - 02.2023
Office Manager
Convergy's
01.1996 - 04.1998
Associate of Applied Science - Construction Management
Pierce College
High School Diploma -
Francis Howell North