Danielle Myles
Monroe,LA
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
7
7
years of professional experience
Work History
Patient Registration Clerk
Monroe Surgical Hospital
02.2021 - Current
- Obtains copies of patient insurance cards and identification cards
- Collects and processes co-pays, deductibles, and co-insurance.
- Scheduled 20+ daily appointments using computerized calendars.
- Managed difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
- Enhanced patient experience through friendly interactions and efficient service during registration.
- Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
- Supported administrative tasks such as filing paperwork, answering phones, and maintaining office supplies inventory for smooth department operations.
- Maintained accurate patient records by diligently updating information in the hospital database system.
- Trained new Patient Registration Clerks, resulting in a more knowledgeable and efficient team.
- Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
ER Admitting Clerk
Glenwood Regional Medical Center
10.2018 - 02.2021
- Reviewed paperwork and obtained all necessary consents and signatures from patients or family
- Consistently achieved departmental performance metrics for speed and accuracy of registrations.
- Developed comprehensive knowledge of hospital policies and procedures related to admissions, enabling quick resolution of potential issues that may arise during registration.
- Provided exceptional customer service, addressing any concerns or questions from patients and family members during the admission process.
- Assisted with patient discharge processes, ensuring clear communication of follow-up care instructions and scheduling of necessary appointments.
- Streamlined patient registration process by implementing efficient data entry techniques and utilizing electronic health record systems.
- Assisted in improving ER efficiency by regularly updating patient status reports, allowing medical staff to prioritize care accordingly.
- Supported hospital revenue goals by accurately capturing all pertinent billing information at the time of registration.
- Registered and verified patient records before triage with most up-to-date information.
- Ensured compliance with hospital safety protocols by conducting regular checks of the waiting area and promptly addressing any hazards or concerns.
- Maintained up-to-date knowledge of healthcare industry trends and changes affecting ER admissions processes.
Data Entry Clerk
Diversity One Staffing
11.2017 - 08.2018
- Reviewed data for deficiencies and errors
- Organized data in a spreadsheet
- Update customer information in a database
- Operated office equipment including printers and scanners
- Transferred data from hard copy to a digital database
- Created spreadsheets to track customer information and orders
- Typed 50 wpm.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Education
Associate of Applied Science - Medical Billing And Coding
DeVry University-Online
Lisle, IL02.2023
Bachelor of Arts - Criminal Justice
American Intercontinental University Online
Hoffman Estates, IL05.2008
Associate of Arts - Business Administration
American Intercontinental University-Online
Hoffman Estates, IL04.2007
Skills
- Electronic Medical Records
- Data Entry
- Communication
- HIPAA Compliance
- Insurance Verification
- Multitasking
- Medical Terminology
- Critical Thinking
- Attention to Detail
- Customer Service
- Creativity
- Computer Skills
- Time Management
- Problem-solving
- Microsoft Office
Timeline
Patient Registration Clerk
Monroe Surgical Hospital
02.2021 - Current
ER Admitting Clerk
Glenwood Regional Medical Center
10.2018 - 02.2021
Data Entry Clerk
Diversity One Staffing
11.2017 - 08.2018
Associate of Applied Science - Medical Billing And Coding
DeVry University-Online
Bachelor of Arts - Criminal Justice
American Intercontinental University Online
Associate of Arts - Business Administration
American Intercontinental University-Online
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Similar Profiles
Reagan SavageReagan Savage
Registered Nurse at Monroe Surgical HospitalRegistered Nurse at Monroe Surgical Hospital
Sydney MooreSydney Moore
Student Nurse Technician at Monroe Surgical HospitalStudent Nurse Technician at Monroe Surgical Hospital
Karen HicksKaren Hicks
Registered Nurse at Monroe Surgical HospitalRegistered Nurse at Monroe Surgical Hospital