Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Danielle Neal

Palm Springs,CA

Summary

Dynamic and service-oriented Bartender with a history of elevating customer experiences. Excelled in creating signature cocktails and fostering a welcoming atmosphere, leading to a significant increase in repeat clientele. Skilled in multitasking and maintaining high standards of cleanliness, I thrive in fast-paced environments, ensuring customer satisfaction and loyalty through exceptional service and an engaging personality.

Overview

13
13
years of professional experience

Work History

Bartender

Bar Cecil
Palm Springs, CA
04.2021 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained an impeccably clean, organized, attractive, well stocked bar area.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive.

Bartender

Bye and Bye
Portland, OR
07.2011 - 03.2020

Bartender

Sweet Hereafter
Portland, OR
07.2011 - 05.2012

Education

Diploma - Basic

Sam Barlow High School
Gresham, OR
06.2002

Skills

  • Strong multitasking
  • Customer service/hospitality expertise
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Clean and organized
  • Responsible Alcohol Service
  • Handling Difficult Customer
  • Memory retention
  • Food service
  • Beverage preparation
  • Classic cocktails
  • Creating cocktails
  • Changing beer kegs

Affiliations

In the early 2000’s John Janulis and I crossed paths while he was working at a vegan café I would frequent. At the time I was a server and not too long after John and friends would open The Bye and Bye, immediately I was a regular at this cool neighborhood vegan bar. Loving this fun, lively watering hole I was longing to work at a spot like this. A couple years after opening they venture into their second bar, The Sweet Hereafter in 2011, thus I’m given the opportunity to move into a bartending position at this cool new bar. Starting at both The Bye and Bye and The Sweet Hereafter then after about a year sticking in my neighborhood at The Bye and Bye solely until the pandemic hit. I soon hear about something new in Palm Springs, Bar Cecil, pack up and south we came. What a journey, now it’s time for a change outside the desert.

Interests

I am a chill gal with a flair for style and a knack for detail I love hanging out with my amazing husband and two silly dogs, going on nature walks, bike rides, being artsy, and coming up with fun cocktails and yummy lil sweet treats

Timeline

Bartender

Bar Cecil
04.2021 - Current

Bartender

Bye and Bye
07.2011 - 03.2020

Bartender

Sweet Hereafter
07.2011 - 05.2012

Diploma - Basic

Sam Barlow High School
Danielle Neal