Danielle Ocasio
Trumbull,CT
Overview
2
2
years of professional experience
Work History
Sales Lead Manager
Build A Bear Workshop Inc
Trumbull, CT
12.2021 - Current
- Leads a team of associates to consistently model the Experience First standards and behaviors.
- Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards.
- Analyzed team performance on weekly basis through review of in-depth reports.
- Energizes associates to ensure proper coverage, exceptional guest services, completion of daily tasks and adherence to company standards.
- Delegates to team effectively.
- Builds a highly satisfied and loyal customer base through engagement, conversion and capturing Guest information for the loyalty program.
- Insures compliance with company policies and procedures as well as federal, state, local, and provincial laws.
Education
Bachelor of Science - Nursing
Southern Connecticut State University
New Haven, CT05-2024
Skills
- Assessment
- Patient Care
- Time Management
- Active Listening
- Leadership
- Critical Thinking
- Patient Advocacy
- Compassion
Clinical Rotations
Geriatrics
Bridgeport Hospital, Milford Campus
Adult Health
Yale New Haven Hospital, New Haven, CT
Mental Health
VA Connecticut Healthcare System, West Haven, CT
Public Health
Milford School System, Milford, CT
Maternity
Bridgeport Hospital, Bridgeport, CT
Pediatrics
Bridgeport Hospital, Bridgeport, CT
Capstone: ER Observation
Bridgeport Hospital, Bridgeport, CT
Timeline
Sales Lead Manager
Build A Bear Workshop Inc
12.2021 - Current
Bachelor of Science - Nursing
Southern Connecticut State University