Overview
Work History
Education
Skills
Clinical Rotations
Timeline
Generic

Danielle Ocasio

Trumbull,CT

Overview

2
2
years of professional experience

Work History

Sales Lead Manager

Build A Bear Workshop Inc
Trumbull, CT
12.2021 - Current
  • Leads a team of associates to consistently model the Experience First standards and behaviors.
  • Communicates clear expectations and holds the store team and self accountable for achieving all brand, performance and behavior standards.
  • Analyzed team performance on weekly basis through review of in-depth reports.
  • Energizes associates to ensure proper coverage, exceptional guest services, completion of daily tasks and adherence to company standards.
  • Delegates to team effectively.
  • Builds a highly satisfied and loyal customer base through engagement, conversion and capturing Guest information for the loyalty program.
  • Insures compliance with company policies and procedures as well as federal, state, local, and provincial laws.

Education

Bachelor of Science - Nursing

Southern Connecticut State University
New Haven, CT
05-2024

Skills

  • Assessment
  • Patient Care
  • Time Management
  • Active Listening
  • Leadership
  • Critical Thinking
  • Patient Advocacy
  • Compassion

Clinical Rotations

Geriatrics

Bridgeport Hospital, Milford Campus

Adult Health

Yale New Haven Hospital, New Haven, CT

Mental Health

VA Connecticut Healthcare System, West Haven, CT

Public Health

Milford School System, Milford, CT

Maternity

Bridgeport Hospital, Bridgeport, CT

Pediatrics

Bridgeport Hospital, Bridgeport, CT

Capstone: ER Observation

Bridgeport Hospital, Bridgeport, CT

Timeline

Sales Lead Manager

Build A Bear Workshop Inc
12.2021 - Current

Bachelor of Science - Nursing

Southern Connecticut State University
Danielle Ocasio