Danielle O'Pake
Shenandoah,PA
Summary
Dynamic and licensed cosmetologist with experience at Regis Corporation, excelling in client consultations and relationship building. Recognized for enhancing client satisfaction through personalized services and product recommendations. Committed to ongoing education and maintaining high sanitation standards, ensuring a safe and welcoming environment for all clients.
Overview
24
24
years of professional experience
Work History
Cosmetologist
Regis Corporation
Saint Clair, PA
03.2002 - Current
- Provided personalized consultations to assess client needs and preferences.
- Performed hair cutting, coloring, and styling services using industry-standard techniques.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted in training new staff on tools, products, and customer service protocols.
- Built strong client relationships through effective communication and follow-up services.
- Recommended appropriate products to enhance client satisfaction and retention rates.
- Stayed current with beauty trends and techniques through ongoing professional development.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
Education
High School Diploma -
Shenandoah Valley
Shenandoah, PACosmetologist License -
Schuylkill Technology Center
Marlin, PaSkills
Social skills
Friendly communication
Active listening
Licensed cosmetologist
Scheduling appointments
Clear communication
Customer consultation
Professionalism and ethics
Sanitation practices
Client consultations
Client education
Client consultation
Decision-making
Continuing education
Relationship building
Relationship building and management
Timeline
Cosmetologist
Regis Corporation
03.2002 - Current
High School Diploma -
Shenandoah Valley
Cosmetologist License -
Schuylkill Technology Center