DANIELLE PARADISO
ORLANDO,FL
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Crunch Fitness
Orlando
03.2022 - Current
- Greeted customers in a professional and friendly manner
- Answered phones, responded to inquiries, and took messages
- Assisted with check-in and check-out procedures for guests
- Processed payments accurately and efficiently.
Front Desk Agent
CKO Kickboxing
Clifton, NJ
09.2020 - 08.2021
- Greeted customers in a professional and friendly manner
- Answered phones, responded to inquiries, and took messages
- Assisted with check-in and check-out procedures for guests.
Phone Operator
Forte Pizzeria
Verona, NJ
08.2017 - 05.2021
- Took delivery orders over the phone as well as assisted with counter help.
Education
Bachelor of Arts - Business Management
University of Central Florida
Orlando, FLSkills
- Customer Service
- Guest Relations
- Safety and security procedures
- Sales expertise
- Listening Skills
- Guest amenities
- Marketing
Certification
Life and Health Insurance License, Florida Department of Insurance
Timeline
Front Desk Agent
Crunch Fitness
03.2022 - Current
Front Desk Agent
CKO Kickboxing
09.2020 - 08.2021
Phone Operator
Forte Pizzeria
08.2017 - 05.2021
Bachelor of Arts - Business Management
University of Central Florida
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