Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Peña

Brownsville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Body Shop Advisor

Luke Fruia Motors
10.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
  • Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
  • Delivered consistent results in meeting deadlines, prioritizing workload effectively to complete tasks within specified timeframes.
  • Increased repeat business by fostering strong relationships with customers through personalized service.
  • Performed shift opening and closing duties to balance cash drawer and prepare shop for customers.
  • Helped managers with daily checklists and last-minute requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Maintained detailed records of all repair orders, guaranteeing accurate billing and tracking of completed work.

Shipping and Receiving Clerk

Luke Fruia Motors
04.2019 - 04.2022
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reviewed order data to verify transactions and shipping dates.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Sorted and delivered materials to different work areas and staff.

Sorter

Great Lakes Packing Co
04.2018 - 06.2018
  • Assessed and sorted items into containers or designated areas according to classification, size and condition.
  • Transported packed items to delivery pallets to assist loaders in loading and stacking pallets on delivery vehicles.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Swept and mopped floors and removed and stacked pallets.

Bakery Helper

Sam’s Club
01.2017 - 01.2018
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Cleaned and maintained kitchen equipment and oven.
  • Iced and airbrushed cakes and other pastries for customized orders.

Apparel Team Member

Walmart
01.2015 - 02.2016
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

Pace Early College High School
Brownsville, TX
07.2011

Skills

  • Order Picking and Processing
  • Logging Paperwork
  • Shipping and Receiving
  • Sorting and Labeling
  • Recordkeeping
  • Power Tools
  • Packaging
  • Hand Tools
  • Packing and scanning
  • Safety and compliance
  • Flexible & Adaptable
  • Responsible
  • Customer service
  • Customer follow-up
  • Parts ordering
  • Scheduling appointments
  • Excellent work ethic
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Repair work planning

Timeline

Body Shop Advisor

Luke Fruia Motors
10.2023 - Current

Shipping and Receiving Clerk

Luke Fruia Motors
04.2019 - 04.2022

Sorter

Great Lakes Packing Co
04.2018 - 06.2018

Bakery Helper

Sam’s Club
01.2017 - 01.2018

Apparel Team Member

Walmart
01.2015 - 02.2016

Pace Early College High School

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Danielle Peña