Danielle Pelliccio
Bayonne
Summary
Inside Sales Specialist accomplished in customer relations and exceptional results each quarter. Brings career sales success and has experience working with a partner to drive revenue and maintain growing relationships. Extensive shipping industry knowledge, which includes global logistics services, creating connections with coworkers in multiple countries.
Overview
6
6
years of professional experience
Work History
Inside Sales Specialist
Zim American Integrated Shipping
03.2023 - Current
- Increase sales revenue by working efficiently with designated outside sales representatives.
- Was promoted to take ownership of a large account within my first year as coordinator- to specialist; inclusive of account owner responsibilities.
- Manage customer contracts, work within CRM systems to effectively pull reports and data.
- Consistently meet or exceed quarterly sales quotas by implementing product knowledge and industry expertise.
Customer Service Representative
Lifetime Brands
10.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Intern
Erbach Communications Group
03.2022 - 05.2022
- Attended client meetings on magazine redesign as an active participant
- Attended multiple events to record video and take notes/ for internal direct quotes.
Salesperson and Consultant
Beach Bum Tanning & Salon
09.2018 - 10.2020
- Responsibilities include: overall store management while on shift, sales of memberships and products, maintaining oversight for all customer service issues, and cleaning
- Received commissions for meeting weekly sales goals and membership packages
Education
Bachelor of Science in Business Management -
Saint Peter’s University
Jersey City, NJ05.2022
Skills
- Strong lead development skills
- Customer relationship management
- CRM proficiency
- Performance Tracking & Contract management
- Microsoft Office proficient
Timeline
Inside Sales Specialist
Zim American Integrated Shipping
03.2023 - Current
Customer Service Representative
Lifetime Brands
10.2022 - 01.2023
Intern
Erbach Communications Group
03.2022 - 05.2022
Salesperson and Consultant
Beach Bum Tanning & Salon
09.2018 - 10.2020
Bachelor of Science in Business Management -
Saint Peter’s University
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