Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Inside Sales Specialist
Groundworks
Portland, Oregon
11.2021 - 05.2022
Set up customer accounts in [Software] with complete information.
Cultivated and strengthened customer relationships to drive revenue growth.
Leveraged digital and telephone approaches to generate sales leads.
Investigated sales and service issues to provide successful resolutions.
Contacted new and existing customers to discuss product and service solutions.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Sales Representative
Happy Leaf Co.
Portland, Oregon
03.2021 - 11.2021
Demonstrated product features to align with customer needs.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Improved overall customer purchasing experiences to promote steady revenue.
Answered product questions with up-to-date knowledge of sales and promotions.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Reset store displays for special events and seasonal merchandise changes.
Surpassed annual quota by [Number]%.
Marketing Account Manager
Dealerspike
Wilsonville, OR
05.2020 - 09.2020
Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to clients.
Monitored, created and controlled advertisements and social media platforms.
Developed trusting relationships with customers by making personal connections.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed and maintained platform-specific documentation, comprising operations manuals, engagement model documentation and training material or collateral.
Worked with internal team to obtain in-depth understanding of products.
Daktronics/Media Operator
Oregon State Athletics
Corvallis, OR
12.2018 - 02.2020
Oversaw reservation and distribution fo audio-visual equipment and spaces.
Collaborated with production staff to deliver exceptional performances.
Identified, diagnosed and resolved problems with media systems.
Evaluated circuit boards to component level using variety of instruments to resolve issues.
Compressed, digitized and duplicated audio and digital files.
Placed microphones in specific locations to maximize audio quality.
Controlled lights, sound and A/V equipment during live productions.
Front Desk/Membership Sales
Crunch Fitness
Tigard, OR
02.2019 - 12.2019
Organized and scheduled office meetings as well as client appointments for team of [Number] professionals, effectively accommodating hectic agendas.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Confirmed appointments, communicated with clients and updated client records.
Resolved customer problems and complaints.
Education
Bachelor of Science - New Media Communications & Marketing
Oregon State University
Corvallis, OR
06.2021
Skills
Strong Sales-Closer
Pipeline Development
Revenue Growth
Lead Generation
Social Media Platforms
Exceptional Customer Service
Microsoft Office
Data Management
Event Planning
Advertising Expertise
Timeline
Inside Sales Specialist
Groundworks
11.2021 - 05.2022
Sales Representative
Happy Leaf Co.
03.2021 - 11.2021
Marketing Account Manager
Dealerspike
05.2020 - 09.2020
Front Desk/Membership Sales
Crunch Fitness
02.2019 - 12.2019
Daktronics/Media Operator
Oregon State Athletics
12.2018 - 02.2020
Bachelor of Science - New Media Communications & Marketing