Dedicated CNA with extensive experience at Charter Senior Living, skilled in vital signs monitoring and compassionate communication. Proven ability to enhance patient satisfaction through emotional support and effective care strategies. Committed to maintaining HIPAA compliance while fostering a positive environment, ensuring dignity and comfort for all residents.
Work History
CNA
Charter Senior Living
Hopkinsville, KY
02.2023 - Current
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Assisted with personal hygiene, mobility, and meal preparation for diverse resident needs.
Monitored vital signs and reported changes in resident conditions to nursing staff promptly.
Collaborated with team members to implement individualized care plans for optimal resident outcomes.
Assisted patients with daily living activities, promoting independence and dignity.
Engaged in continuous professional development to enhance caregiving skills and knowledge base.
Supported training of new staff on best practices for resident care and safety protocols.
Maintained accurate documentation of patient care activities and observations consistently.
Contributed to a positive living environment through effective communication with residents and families.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA
Jennie Stuart Health
Hopkinsville, KY
01.2021 - 02.2025
Provide safety for the persons who are struggling with mental illness. Helping them with their daily necessities by providing a plan to help them cope with their life struggles once they are discharged. We provide groups and real life situations to help them understand that they are not alone. Reassuring them that we are here for support in helping them make the best decision for their future once they are on their own.
CNA
Shady Lawn Nursing Home
Cadiz, KY
08.2020 - 04.2021
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported needs of Number+ residents under long-term care.
Upheld infection control and prevention policies across different patient-facing areas.
Followed directions of licensed nurses to administer medications and treatments.
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Assisted with personal hygiene, mobility, and meal preparation for diverse resident needs.
Collaborated with team members to implement individualized care plans for optimal resident outcomes.
Assisted patients with daily living activities, promoting independence and dignity.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Reduced patient stress levels through effective communication and active listening skills.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Enhanced patient satisfaction by providing compassionate and attentive care.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Contributed to a positive living environment through effective communication with residents and families.
Maintained accurate documentation of patient care activities and observations consistently.
Supported training of new staff on best practices for resident care and safety protocols.
Engaged in continuous professional development to enhance caregiving skills and knowledge base.
Nursing Assistant/ CNA
Covington’s Convalescent Center
Hopkinsville, KY
07.2019 - 08.2020
Assisted nursing staff with daily patient care tasks and activities.
Monitored vital signs and reported changes to healthcare team promptly.
Provided emotional support to patients and families during challenging situations.
Maintained cleanliness and safety of patient rooms and common areas.
Documented patient progress in electronic health records accurately and efficiently.
Trained new nursing assistants on best practices and protocols for patient care.
Implemented process improvements that enhanced patient satisfaction scores significantly.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Documented care actions by completing records and logs in medical software system.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Assisted with personal hygiene, mobility, and nutritional needs for diverse resident populations.
Monitored vital signs and reported changes in health status to nursing staff promptly.
Trained new staff on best practices for resident care and safety protocols.
Implemented infection control measures, enhancing overall safety within the facility.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cashier
The Cooper Still
Hopkinsville, KY
11.2018 - 03.2019
Processed customer transactions efficiently using point-of-sale systems.
Managed cash register operations, ensuring accurate cash handling and reconciliation.
Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
Trained new cashiers on operational procedures and best practices.
Monitored inventory levels, restocking merchandise as needed to maintain sales flow.
Collaborated with team members to optimize checkout processes and reduce wait times.
Implemented promotional displays to boost product visibility and increase sales opportunities.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Night key holder, I counted the register and the safe at the end of the night for accuracy in deposit to the bank the next day also closing down the store for the night ensuring store was locked up properly and secured
Mental Health Technician
Western State Hospital
Hopkinsville, KY
01.2009 - 11.2018
Monitored patient behavior and reported changes to healthcare team.
Assisted in implementing treatment plans under supervision of mental health professionals.
Ensured safety protocols were adhered to during patient interactions and activities.
Documented patient progress and maintained accurate records for care continuity.
Facilitated group therapy sessions, promoting engagement and support among participants.
Provided emotional support to patients, fostering a therapeutic environment conducive to recovery.
Trained new technicians on best practices for patient care and safety measures.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Charted on each patient daily.
Maintained patient records, documenting changes in patient condition.
Monitored patient behavior and immediately reported changes to supervising physician.
Supported patient confidentiality in accordance with HIPAA regulations.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Enhanced patient well-being by providing compassionate care and monitoring mental health status.
Enhanced therapeutic environment by maintaining clean and organized patient area.
Supported patients in daily activities, promoting independence and skill-building.
Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
Guided patients in development of coping strategies, improving their ability to manage symptoms.
Provided emotional support to patients, helping them cope with mental health challenges.
Advocated for patient needs within healthcare system, ensuring access to necessary resources.
Improved patient safety with continuous observation and timely intervention.
Assembly Line Worker
Art.com Inc.
Columbus, OH
12.2007 - 03.2008
Operated machinery to assemble products efficiently and accurately.
Conducted quality checks to ensure compliance with safety standards.
Collaborated with team members to improve workflow and reduce downtime.
Trained new employees on assembly techniques and safety protocols.
Maintained clean work area to promote safety and efficiency on the line.
Followed standard operating procedures for assembly tasks consistently.
Participated in team meetings to discuss process improvements and best practices.
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Customer Service Representative
Hertz Corp
Columbus, OH
04.2007 - 12.2007
Assisted customers with reservations, modifications, and cancellations efficiently.
Resolved customer inquiries and complaints through effective communication and problem-solving skills.
Utilized rental software to manage bookings and ensure accuracy in transactions.
Provided support to team members by sharing product knowledge and best practices.
Adapted quickly to changes in policies and procedures, maintaining service quality under pressure.
Streamlined processes for handling customer feedback, improving overall satisfaction rates.
Customer Service Representative
Affinion Group
Columbus, OH
07.2006 - 08.2007
Collaborated with team to enhance service delivery strategies for diverse clientele.
Trained new staff on operational procedures and customer service techniques effectively.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Conducted training sessions for new hires, ensuring consistent level of service across team.
Dietary Aide
The Convalarium Of Dublin
Dublin, OH
01.2006 - 08.2006
Prepared and served nutritious meals following dietary guidelines.
Assisted with meal planning to meet residents' dietary needs and preferences.
Maintained cleanliness and organization of kitchen and dining areas.
Collaborated with dietitians to implement specialized diets effectively.
Trained new staff on food safety practices and kitchen protocols.
Ensured compliance with health regulations through regular inspections.
Developed training materials for ongoing staff education on dietary standards.
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.