Danielle Pisano
Land O' Lakes,FL
Summary
To obtain a position where I can challenge my abilities and utilize my skills.
Overview
12
12
years of professional experience
Work History
Group Home Manager
Lifespire
New York, NY
09.2017 - 11.2024
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Dispatcher
Powerflo Sewer Service
Staten Island, NY
05.2016 - 08.2017
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Receptionist/ Bookeeper
Marucci Hair Design
Staten Island, NY
10.2012 - 04.2016
- Greeted visitors and directed them to appropriate departments, ensuring positive first impressions.
- Answered phone calls and addressed inquiries, maintaining smooth communication flow.
- Managed appointment scheduling to optimize office efficiency.
- Assisted in administrative tasks, supporting office operations.
Education
High School Diploma -
Port Richmond High School
Staten Island, NY2003
Skills
- Professional relationships
- Effective communication
- Behavioral support
- Motivational skills
Timeline
Group Home Manager
Lifespire
09.2017 - 11.2024
Dispatcher
Powerflo Sewer Service
05.2016 - 08.2017
Receptionist/ Bookeeper
Marucci Hair Design
10.2012 - 04.2016
High School Diploma -
Port Richmond High School