Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielle Quintanilla

Plainview

Summary

Dynamic Shift Manager at Braums Ice Cream and Dairy, adept at problem-solving and maintaining high standards of customer service. Trained new employees and optimized inventory management, reducing waste. Recognized for quick learning and dependability, successfully resolving conflicts to ensure smooth operations during peak hours.

Overview

2
2
years of professional experience

Work History

Shift Manager

Braums Ice Cream And Dairy
01.2021 - 08.2022


  • Trained new employees on company policies, procedures, and job responsibilities
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Memorized over 30 menu items and their specifics including how they are prepared and what is in each item.
  • Maintained clean dining areas, restrooms and work stations by putting utensils where they belong and wiping down ice cream spills.
  • Worked with my team and maintained smooth operations and high standards of customer service during high volume rushes.
  • Professionally addressed any conflict between my crew members and/ or any customers and found a solution to each problem in both parties best interest.

Education

High School Diploma -

Plainview High School
Plainview, TX
05.2022

Skills

  • Problem Solving
  • Fast Learner
  • Highly dependable

Languages

Spanish
Native or Bilingual
Sign Language
Limited Working

Timeline

Shift Manager

Braums Ice Cream And Dairy
01.2021 - 08.2022

High School Diploma -

Plainview High School

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Danielle Quintanilla