Danielle Raborn
Stonewall,LA
Summary
Dynamic professional with a proven track record at McCoy’s, excelling in high-quality meal preparation and team collaboration. Demonstrated strong customer service and cash handling skills as a Lead Cashier at Circle K, enhancing operational efficiency and customer satisfaction. Committed to process improvements and fostering a welcoming environment.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, great with clients, annswers the phone in a timely manner, finds available appointments to fit the clients needs, ethical and reliable support. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Cook
McCoy’s
Stonewall, LA
05.2021 - 09.2021
- Prepared high-quality meals following standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently to maintain smooth workflow.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Assisted in inventory management, monitoring stock levels, and ordering supplies as needed.
- Trained new staff on kitchen procedures, ensuring adherence to safety protocols.
- Implemented process improvements that reduced food waste and enhanced meal quality.
Lead Cashier
Circle K
Shreveport, LA
01.2018 - 11.2018
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on point-of-sale systems and customer service protocols.
- Implemented inventory management practices to reduce discrepancies and improve stock levels.
- Developed streamlined checkout processes, enhancing customer satisfaction and reducing wait times.
Receptionist/ Office Manager
Shreveport Ear Nose and Throat
Shreveport, LA
08.2012 - 11.2013
- Maintained organized filing system for patient records, enhancing retrieval efficiency.
- Answered multi-line phone system, directing calls and addressing patient inquiries promptly.
- Managed patient check-in and scheduling to ensure efficient office flow.
- Coordinated with medical staff to facilitate seamless communication regarding patient needs.
- Processed insurance claims and verified coverage information accurately for patients.
- Assisted in preparing examination rooms, ensuring compliance with sanitation standards.
- Developed strong rapport with patients, fostering a welcoming environment for visits.
- Handled administrative tasks, contributing to overall office efficiency and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments and communicated with clients.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
No Degree - Microbiology
LSU of Shreveport
Shreveport, LAHigh School Diploma -
North DeSoto High School
Stonewall, LA05.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Cash handling
- Team collaboration
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- POS system operations
- Payment collection
Timeline
Cook
McCoy’s
05.2021 - 09.2021
Lead Cashier
Circle K
01.2018 - 11.2018
Receptionist/ Office Manager
Shreveport Ear Nose and Throat
08.2012 - 11.2013
No Degree - Microbiology
LSU of Shreveport
High School Diploma -
North DeSoto High School