Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Ray

Superior

Summary

Dynamic leader with proven expertise in food safety and staff development, honed at KwikTrip. Excelled in streamlining operations, enhancing customer satisfaction, and driving team performance. Skilled in both motivational leadership and sanitation standards, achieving significant waste reduction. Demonstrates a strong work ethic and exceptional customer service in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Certified Training Food Service Leader

KwikTrip
07.2019 - Current
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Supervised and trained Number personnel in high-quality operations.
  • Prepared in-store analytics on wastage, customer turnover, product matrix distribution and labor.
  • Conducted regular staff meetings to review performance metrics, address any concerns, and foster open communication within the team.
  • Streamlined food preparation processes to reduce wait times and ensure timely delivery of orders.
  • Collaborated with management to develop successful marketing initiatives, attracting new customers to the establishment.
  • Monitored food safety practices and enforced adherence to established policies, ensuring a consistently safe dining experience for customers.
  • Monitored temperatures on serving line and refrigerator equipment to promote proper food storage and safety.
  • Managed inventory levels to minimize waste while maintaining adequate supplies for daily operations.

Cashier Team Lead

J&Ds Service
08.2017 - 06.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.

Education

Associate Of Arts And Sciences - Medical Assistance

Minnesota School of Business
Waite Park, MN

Skills

  • Food safety
  • Staff training and development
  • Cash handling proficiency
  • Sanitation standards
  • Motivational leadership
  • Health code compliance
  • Waste reduction strategies
  • Food preparation techniques
  • Foodservice equipment operation
  • Food ordering and procurement
  • Strong work ethic
  • Team oriented
  • Quick learner
  • Customer service
  • Fast-paced environment
  • Cleaning and sanitizing
  • Multitasking
  • Verbal and written communication
  • Food and safety standards

Timeline

Certified Training Food Service Leader

KwikTrip
07.2019 - Current

Cashier Team Lead

J&Ds Service
08.2017 - 06.2019

Associate Of Arts And Sciences - Medical Assistance

Minnesota School of Business

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Danielle Ray