Danielle Read
Summary
Versatile team member offering over 7 years of experience, handling tasks smoothly and efficiently. Adapts well to changes, willing to take on added responsibilities to meet team goals; also a quick learner eager to contribute to growing a company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/To-Go Server/Gift Shop Sales Associate
Cracker Barrel Old County Store
04.2022 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Fitter's 5th St. Pub
06.2021 - 01.2022
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Scooters Coffee Shop
06.2021 - 01.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Barista
Starbucks
10.2018 - 06.2021
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Beauty Sales Advisor
Sally's Beauty Supply
03.2017 - 10.2018
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
Cashier
Dairy Queen Grill & Chill
05.2016 - 03.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Crew Team Member
McDonald's
09.2015 - 05.2016
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas. Very skilled in cross-training.
Education
Associate of Applied Science - Medical Radiologic Technology
State Fair Community College
Sedalia, MO05.2021
High School Diploma -
Smith-Cotton High School
Sedalia, MO05.2018
Skills
- Verbal and Written Communication
- Client Satisfaction
- Critical Thinking Skills
- Venipuncture Proficiency
- Active Participation
- Centrifuge Operation
- Microsoft Office
- Medical Terminology
- Active Listening
- Time Management
- Reading Comprehension
Certification
- Multiskilled Medical Certification Institute National Certified Phlebotomy Technician
- Victor Valley Phlebotomy Training Certificate Phlebotomy Technician I
- AHA BLS Provider , Active till 9/24
Timeline
Server/To-Go Server/Gift Shop Sales Associate
Cracker Barrel Old County Store
04.2022 - Current
Server
Fitter's 5th St. Pub
06.2021 - 01.2022
Barista
Scooters Coffee Shop
06.2021 - 01.2022
Barista
Starbucks
10.2018 - 06.2021
Beauty Sales Advisor
Sally's Beauty Supply
03.2017 - 10.2018
Cashier
Dairy Queen Grill & Chill
05.2016 - 03.2017
Crew Team Member
McDonald's
09.2015 - 05.2016
Associate of Applied Science - Medical Radiologic Technology
State Fair Community College
High School Diploma -
Smith-Cotton High School