Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Reavy

PA

Summary

I have always been a work-oriented person who needs to stay busy so I love the restaurant industry because there is always something to be doing. If I am not doing school or working my home job I am hanging out with friends, family, or babysitting. I am very social and outgoing so I love working with others.

Overview

5
5
years of professional experience

Work History

Host/Take-Out Server

Outback Steakhouse
12.2021 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Pool Attendant/Front Desk Receptionist

Hatfield Aquatic Center
05.2019 - 08.2023
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
  • Organized pool-related events and activities, promoting engagement among patrons.
  • Effectively addressed any conflicts or disputes among patrons by employing strong conflict resolution skills.
  • Oversaw sign-in logbooks to facilitate potential contact tracing.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Food Service Worker

Saladworks Cafe
12.2020 - 06.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Education

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

West Chester University of Pennsylvania
West Chester, PA
05.2027

North Penn Senior High School
Lansdale, PA
06.2023

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Exceptional communication
  • Detail Oriented
  • Professional Appearance
  • Server Support
  • Telephone reception

Timeline

Host/Take-Out Server

Outback Steakhouse
12.2021 - Current

Food Service Worker

Saladworks Cafe
12.2020 - 06.2021

Pool Attendant/Front Desk Receptionist

Hatfield Aquatic Center
05.2019 - 08.2023

Bachelor of Arts - Education of Individuals in Elementary Special Education Programs

West Chester University of Pennsylvania

North Penn Senior High School

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Danielle Reavy