Ruby Mayo
Long Beach,CA
Summary
Dynamic and dedicated college student with a proven track record in customer service. Passionate about delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host/Take-Out Server
Shor- Hyatt Regency Hotel
Huntington Beach
06.2024 - 09.2024
- Greeted and seated guests by escorting them to their tables.
- Assisted in taking orders and delivered food and drinks to the table.
- Processed payments from customers using a POS system.
- Assisted other servers as needed, including setting up and clearing dishes from tables.
Hostess
Open Sesame Restaurant
Long Beach, CA
07.2021 - 07.2023
- Greeted and escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered phones promptly to record and confirm reservations.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Education
Bachelor of Arts - Psychology
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2027
Skills
- Customer service
- Critical thinking
- Conflict resolution
- Adaptable to change
- Multitasking Abilities
- Organization
Accomplishments
- Represented Long Beach through community service initiatives and public appearances. Participated in volunteer opportunities and charity events. Served as a mentor to younger peers. Maintained a high standard of behavior.
Volunteer Experience
- Worked in Ghana, Africa with local communities to build schools and teach English.
- Worked in Dominican Republic assisted in building houses and supported a local medical clinic.
- Gained cross-cultural experience in both countries by working closely with community members.
Timeline
Host/Take-Out Server
Shor- Hyatt Regency Hotel
06.2024 - 09.2024
Hostess
Open Sesame Restaurant
07.2021 - 07.2023
Bachelor of Arts - Psychology
California Polytechnic State University, San Luis Obispo
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