Confident and highly organized individual with more than 20 years of working in the beauty industry. Experienced in all aspects of aesthetics and committed to providing outstanding service.
Overview
25
25
years of professional experience
Work History
Medical Aesthetician/Aesthetic Assistant
O’Donnell Medical Aesthetics
10.2022 - 08.2023
Performed aesthetic procedures including Skinwave, microdermabrasion, and chemical peels
Coached and trained aestheticians and providers on all aspects of aesthetics
Planned and executed events and promos to drive sales
Responsible for hiring and training new aestheticians
Skincare Studio Manager/Aesthetician
Annapolis Dermatology Associates
10.2009 - 10.2019
Created and managed The Skincare Studio at Annapolis Dermatology Associates
Trained and coached providers, medical assistants, managers, aestheticians, and front desk staff in sales of cosmetic and skincare products as well as aesthetic procedures
Recruited, trained and developed high-performing and client-focused team
Implemented marketing strategies to promote studio to potential clients
Performed medical aesthetic procedures including microdermabrasion and chemical peels
Rotated merchandise and displays to feature new products and promotions
Product sales including Skin Better Science, Jane Iredale, and Elta
Established rapport and relationships with patients and external partners to cross-train and support medical staff
Manager/Owner/Medical Aesthetician
Shore Skin Solutions
05.2008 - 10.2009
Managed day-to-day business operations
Performed esthetic procedures
Skincare and cosmetic sales including Skin Ceuticals and Jane Iredale
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory
Enhanced operational efficiency and productivity by managing budgets, accounts and costs
Patient Care Coordinator/Medical Assistant/Medical Aesthetician
Anne Arundel Dermatology
10.2005 - 05.2008
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication
Worked closely with patients to deliver excellent and direct individualized patient care
Delivered excellent patient experiences and direct care
Maintained confidentiality of patient data and condition to safeguard health information
Educated patients by explaining preparation instructions for upcoming procedures and tests
Reviewed each step of patient care and made proactive adjustments to avert issues
Skincare and makeup sales including Skin Medica, Skin Ceuticals, Color Science, and Jane Iredale
Encouraged patients to schedule recommended tests and procedures
Developed strategic relationships with general practitioners and coworkers to build strong network
Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services
Patient Care Coordinator/Medical Assistant
Dr Lawrence Feldman Dermatology
01.2005 - 09.2005
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication
Worked closely with patients to deliver excellent and direct individualized patient care
Delivered excellent patient experiences and direct care
Maintained confidentiality of patient data and condition to safeguard health information
Estee Lauder Business Manager
Belk Dept Store
01.1999 - 01.2005
Communicated with customers and vendors positively with particular attention to problem resolution
Trained and educated employees on sales techniques, product info, as well as skincare and makeup application
Created, managed and executed business plan and communicated company vision and objectives to motivate teams
Merchandising
Inventory Control
Hired exceptional candidates and led staff to maximize productivity
Education
Diploma -
North Carroll High School, Hampstead, MD
Certificate - Microsoft Word, Excel, And Power Point
Carroll Community College, Westminster, MD
Certificate - Media Makeup Artistry
Award Studio, Los Angeles
Cosmetology -
Carroll County Career And Technology Center, Westminster, MD
Skills
Employee Coaching, Educating and Motivation
Skincare and Makeup Sales and Service
Managing Operations and Efficiency
Aesthetic Procedures
Conducting Staff Meetings
Scheduling and Coordinating
Administration and Reporting
Insurance verification and prior authorizations
Marketing
Timeline
Medical Aesthetician/Aesthetic Assistant - O’Donnell Medical Aesthetics
10.2022 - 08.2023
Aesthetic Training and Development Manager - Advanced Dermatology and Cosmetic Surgery
06.2019 - 10.2022
Skincare Studio Manager/Aesthetician - Annapolis Dermatology Associates
Senior Population Science Research Manager at UT Southwestern Medical Center, O’Donnell School of Public HealthSenior Population Science Research Manager at UT Southwestern Medical Center, O’Donnell School of Public Health