MARINA LOPEZ
Los Angeles,CA
Summary
A motivated professional with over 10 years of experience in a customer relationship environment. I blend my set of strengths in sales, education, and aesthetics to provide a comprehensive business plan. An entrepreneur with the ability in balancing the fast pace industry without sacrificing individualized customer care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Aesthetician/Aesthetic Educator
THE MARINA METHOD
02.2022 - Current
- Aesthetic consultant and Social Media Manager for Dr. Yamauchi and The Marina Method
- Enhanced client satisfaction by providing customized skincare treatments based on individual needs and preferences.
- Educated clients on proper skincare regimens and product recommendations to achieve desired outcomes at home.
- Attends rep dinners and conferences as the networking liaison
- Acne Bootcamp Educator for patients on regimen, treatment, and lifestyle.
- Increased customer loyalty through exceptional service, building strong relationships with clients to ensure repeat business.
Medical Aesthetician/Aesthetic Consultant
Dermatology Institute & Skin Care Center
02.2020 - 02.2022
- Boosted clinic's reputation by staying up-to-date with industry trends and advancements in skincare technology.
- Collaborated with team members to develop marketing strategies for promoting services, resulting in increased clientele and revenue.
- Curated the facial membership, retail, and social media
- Proven sales record-in retail and aesthetic sales
- Helped boost overall clinic sales through effective cross-selling of additional services or products that complement existing treatments offered.
Medical Aesthetician/Social Media Specialist
Polished Rx Skin Couture
04.2019 - 01.2020
- Educated clients on proper skincare regimens and product recommendations to achieve desired outcomes at home.
- Fostered friendly, warm, and exceptional customer experience.
- Handled heavy phone volume
- Performed various non-surgical aesthetic procedures for improved skin appearance, including microdermabrasion, chemical peels, and laser treatments.
- Conducted thorough client consultations to determine individual goals and develop personalized treatment plans for maximum results.
Medical Assistant/Medical Aesthetician
FACILE derm & boutique
04.2018 - 04.2019
- Patient intake, procedure prep, cosmetic quotes, provider assisting
- Botox and filler prep, IM injections, and blood draws from PRP facials
- Utilized EMR for Pre/post client care, medical notes, prescriptions and patient photos
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Bachelor of Studio Art -
Cal State Dominguez Hills
Carson, CA01.2012
Academy of Beauty and Esthetics
Culver City, CA01.2014
No Degree - Small Business Management
Pasadena City College
Pasadena, CA04.2024
Skills
- Customer Service Skills
- Networking
- Aesthetic Educator
- Social Media Proficient
- Active-listening
- Self Motivated
- Decision Making
- Teamwork and collaboration
- Communication
- Relationship Building
- Creative Thinker
Certification
- Aesthetician License, California, 2019
- Aesthetician License, Nevada, 2019
Memberships Certifications
- Committee Of Professional Women-For the Los Angeles Philharmonic-Volunteer, 2010, Current
- Face Reality Acne Certified, 2021
- PCA Skin Certified in Advanced Chemical Peels and Dermaplaning, 2019, 2021
- Is Clinical Certified in Fire and Ice Facial & Cancer Care Treatment, 2021
Timeline
Medical Aesthetician/Aesthetic Educator
THE MARINA METHOD
02.2022 - Current
Medical Aesthetician/Aesthetic Consultant
Dermatology Institute & Skin Care Center
02.2020 - 02.2022
Medical Aesthetician/Social Media Specialist
Polished Rx Skin Couture
04.2019 - 01.2020
Medical Assistant/Medical Aesthetician
FACILE derm & boutique
04.2018 - 04.2019
Bachelor of Studio Art -
Cal State Dominguez Hills
Academy of Beauty and Esthetics
No Degree - Small Business Management
Pasadena City College
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