Danielle Reeves
Winder,GA
Summary
Seasoned Assistant Nurse Manager at Northeast Georgia Medical Center, adept in staff development and clinical leadership. Excelled in interdisciplinary collaboration and quality improvement, significantly enhancing patient care and staff proficiency. Skilled in critical thinking and team management, with a proven track record in mentoring and department management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Emergency Department
Northeast Georgia Medical Center
04.2022 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff both as a Charge Nurse and Assistant Nurse Manager.
- Investigated and independently resolved complaints from staff, physicians, and patients by utilizing conflict resolution, enhanced communication, and promotion of mutual respect
- Managed staff scheduling and time off to adequately staff the department ensuring patient safety while promoting healthy work-life balance for staff.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols as well as hands-on learning pertaining to specialized equipment and skills.
- Worked closely with infection control to protect patients and maintain compliance with state regulations.
- Collaborates with leadership team in creating and fostering metric goals for our department based in quality of care, patient satisfaction, and employee engagement.
- Served as mentor and advisor to facilitate the professional growth of unit staff through the promotion of continuing education, certifications, and skill development.
- Assisted in the current expansion of the Emergency Department by advising on clinical areas, necessary equipment, staffing, and space requirements. Acting as onsite point person for construction issues and resolutions.
- Closely monitors patient care to facilitate the reduction of acquired infections such as CAUTI and CLABSI prevention.
- Collaborates daily with other departments on bed utilization and patient throughput.
- Leads staff meetings to keep the team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Assisted in the development and implementation of our STEMI program at Braselton and sits on the STEMI committee to assist in improved patient outcomes.
- Performs monthly audits of NQIs to gain insight into potential opportunities for improvement in patient care.
- Participates in community outreach to reflect NGHS's mission statement to improve the health of our community in all that we do.
- Coordinates and promotes a robust nurse residency program within the Emergency Department to aid quality nurse succession.
- Works closely with providers to ensure a healthy collaboration with staff, improved processes, and adequate equipment and supplies to promote excellent patient care.
- Partners with other departments to ensure quality patient care and a healthy multidisciplinary team approach.
- Ensuring employee well-being through regular one-on-one meetings prioritizing open discussions of personal goals, departmental concerns, and ideas for improvement.
Charge Nurse, Emergency Department
Northeast Georgia Medical Center
10.2015 - 04.2022
- Educated patients and answered questions about health conditions, prognosis, and treatment.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention, and morale.
- Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Participated in evidence-based practice project implementation, nursing competency development, and nursing simulation activities.
- Performed triage on incoming patients and determined the severity of injuries and illnesses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Worked closely with providers on treatment protocols and patient-centered care.
- Utilized a multidisciplinary approach to patient care and department throughput.
- Managed a staff of 15 to effectively and safely care for upwards of 100+ patients in a 12 hour shift.
- Resource for high acuity skills and management of critical patients.
Relief Charge Nurse, Emergency Department
Northeast Georgia Medical Center
01.2010 - 10.2015
- Worked as Emergency Department Staff nurse and Relief Charge Nurse for 100 bed ED
- Super User for annual ongoing competencies for nurses and ancillary staff.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Precepted incoming RN's to the Emergency Department as well as nursing students.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Medical Surgical Staff Registered Nurse
Northeast Georgia Medical Center
01.2005 - 01.2010
- Administered medications and treatment to patients and monitored responses.
- Advocated for and strived to protect the health, safety, and rights of patients.
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Managed caseload of 7+ patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Advised on the development of N6G in the North Patient Tower pertaining to patient room functionality and clinical space.
Education
Master of Science - Nursing
Western Governors University
Salt Lake City, UT10.2021
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11.2015
Associate of Science - Nursing
Excelsior University
Albany, NY05.2007
Skills
- Staff Development
- Team Management
- Quality Improvement
- Interdisciplinary Collaboration
- Clinical Leadership
- Utilization Management
- Staff Coaching and Mentoring
- Department management
- Strong Clinical Judgment
- Critical Thinking
Certification
- Trauma Certified Registered Nurse 2017 to present
- TNCC
- ENPC
- ACLS
- PALS
Timeline
Assistant Nurse Manager, Emergency Department
Northeast Georgia Medical Center
04.2022 - Current
Charge Nurse, Emergency Department
Northeast Georgia Medical Center
10.2015 - 04.2022
Relief Charge Nurse, Emergency Department
Northeast Georgia Medical Center
01.2010 - 10.2015
Medical Surgical Staff Registered Nurse
Northeast Georgia Medical Center
01.2005 - 01.2010
Master of Science - Nursing
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Excelsior University
- Trauma Certified Registered Nurse 2017 to present
- TNCC
- ENPC
- ACLS
- PALS
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