Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Danielle Rivera

W. Haverstraw,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Package Handler

United Postal Service
Blauvelt, NY
11.2023 - 01.2024
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.

Remote Data Entry

Northern Metropolitan Nursing Home
Monsey, NY
08.2022 - 04.2023
  • Data entry, Documented medical history including CC, HPI,PMHX& PSURGHx
  • Familiar with system used PointClickCare, Independent worker
  • Remote, self starter

Quality Assurance Specialist

FedEx Ground
Blauvelt, NY
09.2019 - 04.2021
  • Handled customer service, repair packages and oversee packages were on route to the correct location
  • Interact with customers to review all information.

Package Handler

FedEx
Blauvelt, NY
03.2020 - 08.2020
  • Handled small FedEx packages and ensure on route to proper location
  • Received promotion to Quality assurance specialist.

Education

AA - LIBERAL ARTS

Rockland Community College
01.2018

Skills

  • Attention to Detail, Active Listening Skills, Improving Customer Experience, Building
  • Customer Loyalty, Positive Attitude, Bilingual Customer Support, Medical terms, Data entry
  • Tech Savy

Languages

Spanish
Professional
haitian kreyol
Elementary

References

References available upon request.

Timeline

Package Handler

United Postal Service
11.2023 - 01.2024

Remote Data Entry

Northern Metropolitan Nursing Home
08.2022 - 04.2023

Package Handler

FedEx
03.2020 - 08.2020

Quality Assurance Specialist

FedEx Ground
09.2019 - 04.2021

AA - LIBERAL ARTS

Rockland Community College
Danielle Rivera