DANIELLE H. RIZZO
CHARLOTTE
Summary
Motivated newly licensed Registered Nurse with hands-on experience in both clinical and behavioral health care, seeking to leverage compassionate care and critical thinking skills in a dynamic, high-acuity setting. Eager to join a collaborative healthcare team that values patient safety and fosters ongoing learning and professional advancement.
Overview
8
8
years of professional experience
Work History
Server
Angry Ales
Charlotte
05.2024 - Current
- Delivered high-quality service in a fast-paced, high-stress environment, ensuring customer satisfaction
- Demonstrated effective communication and interpersonal skills with diverse individuals
- Managed multiple tables and tasks simultaneously, honing time management and multitasking skills
- Maintained attention to detail when handling food allergies and special requests, highlighting safety awareness
Childcare Provider
Kiddy Connection
Charlotte
06.2024 - 07.2025
- Provided daily care for children ages 6 months-2 years, focusing on safety, health, and emotional well-being
- Monitored for signs of illness or injury; administered basic first aid as needed.
- Built strong skills in observation, time management, and child-centered care.
- Maintained open communication with parents regarding health, behavior, and daily progress.
Server
Freemore Tavern
Charlotte
08.2022 - 05.2024
- Head server/ trainer; Entrusted with elevated system access to assist team members with order adjustments, discounts, and resolving kitchen-related issues — demonstrating leadership, problem-solving, and trustworthiness.
- Ensured every guest had a positive experience by leading with empathy, professionalism, and a strong customer-first mindset.
- Coordinated large party reservations and managed special accommodations efficiently, maintaining accuracy and attention to detail in fast-paced scenarios.
- Resolved customer concerns promptly, focusing on effective communication and long-term satisfaction.
Server/Bartender/host
All American Pub
Charlotte
10.2019 - 08.2022
- Delivered high-quality food and beverage service to over 100 guests per shift while maintaining attention to detail, strong interpersonal communication, and efficient multitasking in a high-volume environment.
- Organized large party reservations and managed guest accommodations, ensuring accuracy, timeliness, and personalized service.
- Handled guest concerns with professionalism and empathy, resolving complaints quickly while prioritizing a positive customer experience.
Sales Representative
Chevrolet
Charlotte
08.2018 - 01.2019
- Greeting customers and understanding purchasing needs by providing recommendations based on their automobile requirements.
- Research new cars, car products and accessories. Looking at automotive releases to stay up to date to make the best possible recommendations to customers who are interested.
- Prioritized building trust and rapport with customers by listening actively, anticipating concerns, and delivering thoughtful solutions.
Nanny
Childcare
Charlotte
08.2017 - 01.2018
- Provided attentive, in-home care for two children ages 3-8, ensuring their physical safety, emotional well-being, and daily routine needs were consistently met.
- Maintained structured routines including meals, hygiene, naps, and activities
- Communicated regularly with parents regarding health, behavior, and development
- Managed age-appropriate activities to support developmental milestones, encourage learning, and foster a nurturing environment
- Oversaw general household responsibilities, including meal preparation, light cleaning, and organization, contributing to a stable and structured home environment
- Remained calm, responsive, and adaptable in handling routine and unexpected situations throughout the day.
Education
Associate degree - Nursing
Carolinas College of Health Sciences
Bachelor's - Psychology, Sociology minor
University of North Carolina at Charlotte
08.2023
Associate of Arts - undefined
Central Piedmont Community College
12.2021
Skills
- Patient care
- Advanced interpersonal communication and customer service skills
- Problem solving abilities
- Leadership experience
- Nominated for the Phi Theta Kappa Honors Society
- Basic Life Support (BLS), Valid through July 2027
- Tutor for classmates to help advance academic performance
CLINICAL EXPERIENCE
- Med-Surg (5T): CMC Main
- Administered oral, enteral, and sub-Q medications
- Performed wound care and dressing changes
- Removed peripheral IVs
- Behavioral Health (7E, 7D, 3K, 6B)
- Practiced therapeutic communication and trauma-informed care
- Facilitated patient goal-setting and coping strategies
- Assisted with group activities and art therapy
- Trauma Stepdown (11A)
- Administered IV push and sub-Q meds; managed IV pumps
- Inserted/removed Foley catheters; performed trach care
- Assisted with wound care and medication preparation
- Labor & Delivery / High-Risk Maternal / Couplet Care
- Supported labor, delivery, and postpartum care; inserted/removed Foley catheters
- Administered IM, sub-Q, and IV medications
- Observed prenatal visits, ultrasounds, and maternal fetal medical care
- Pediatrics / PICU / NPCN
- Provided medication administration (IV, IM, enteral, sub-Q)
- Performed dressing changes, trach suctioning, and IV setup
- Observed prone positioning, respiratory care, and parent education
Timeline
Childcare Provider
Kiddy Connection
06.2024 - 07.2025
Server
Angry Ales
05.2024 - Current
Server
Freemore Tavern
08.2022 - 05.2024
Server/Bartender/host
All American Pub
10.2019 - 08.2022
Sales Representative
Chevrolet
08.2018 - 01.2019
Nanny
Childcare
08.2017 - 01.2018
Associate degree - Nursing
Carolinas College of Health Sciences
Bachelor's - Psychology, Sociology minor
University of North Carolina at Charlotte
Associate of Arts - undefined
Central Piedmont Community College