Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Robbins

Galestown,MD

Summary

Detail-oriented administrative professional with experience in legal and healthcare settings. Skilled in data entry, electronic record management and maintaining compliance with regulations. Proven ability to educate clients, verify sensitive information and uphold confidentiality standards. Adept at adapting to evolving protocols and ensuring accuracy in high volume environments.

Overview

12
12
years of professional experience

Work History

Expungement Clerk

State of Maryland Judiciary
Cambridge, MD
10.2024 - Current
  • Assisted in maintaining case files and records management systems.
  • Processed legal documents for court cases efficiently and accurately.
  • Entered data into electronic filing systems to ensure information accessibility.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Verified accuracy of all paperwork prior to submission for processing.
  • Utilized computer software programs to create reports, labels, forms. (MDEC) (Enterprise Justice)

Access Representative

University of Maryland Medical Systems
Easton, MD
02.2015 - 10.2022
  • Managed patient access inquiries and provided timely information to visitors.
  • Processed insurance verifications and ensured accurate patient data entry.
  • Assisted patients with forms, directions, and navigating healthcare services.
  • Maintained electronic health records and updated patient information regularly.
  • Collaborated with multidisciplinary teams to enhance patient experience and access.
  • Educated patients about services, procedures, and financial responsibilities clearly.
  • Trained new staff on access procedures and software systems effectively.
  • Verified customer identity before granting access to accounts or services.
  • Researched customer accounts to provide accurate information regarding account status.
  • Verified medical insurance for patients. Assisted in acquiring medical benefits if needed.

Education

GED -

CL McLane High School
Fresno, CA
02-1997

Skills

  • Team collaboration
  • Time management
  • Organizational skills
  • Multitasking Abilities
  • Flexible and adaptable
  • Remote office availability
  • Customer service
  • Analytical thinking
  • Microsoft Word
  • Scheduling
  • Insurance verification
  • Records management

Timeline

Expungement Clerk

State of Maryland Judiciary
10.2024 - Current

Access Representative

University of Maryland Medical Systems
02.2015 - 10.2022

GED -

CL McLane High School

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Danielle Robbins