Summary
Overview
Work History
Education
Skills
Certification
Timeline
ADDITIONAL PROFESSIONAL EXPERIENCE
Generic

Danielle Roberts

Lawrence,KS

Summary

Strategic healthcare professional with a strong background in operational optimization, patient-centered care, and cross-functional leadership. Experienced in delivering data-driven insights and advisory services that influence high-stakes decision-making across regional and health system levels. Proven track record of overseeing large, complex projects with full P&L accountability, ensuring timely, cost-effective, and high-impact outcomes. Adept at driving member value through analytics, solution-oriented consulting, and stakeholder engagement. Known for strong project management, strategic planning, and client relationship skills, with the ability to align business objectives with innovative healthcare solutions in dynamic, results-driven environments.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Solution Manager

Breg, Inc
05.2021 - Current
  • Leader in solution management and healthcare consulting, contributing to company expansion and the achievement of strategic business objectives.
  • Manage 20+ client relationships concurrently that contribute to an average annual revenue of $6 million
  • Focused on boosting profitability, resulting in a 27% increase in 2024 and a projected 31% increase in 2025.
  • Upheld regional and individual KPI's leading to an increase in revenue by 15% in 2024 - equating to $2.5 million in growth. In 2025, revenue increased by 13% - equating to $1.8 million in growth.
  • Oversaw large, complex projects from initiation to completion, ensuring alignment with organizational goals, timelines, and budget constraints.
  • Delivered actionable analytics and strategic consulting services to healthcare clients, influencing executive decision-making and driving measurable improvements in member value.
  • Conducted data-driven business reviews with healthcare system leaders to communicate program performance, identify operational barriers, and recommend strategic improvements.
  • Led cross-functional teams in onboarding, implementation, and client retention initiatives, improving long-term partnership success and operational efficiency.
  • Directed development and deployment of technology solutions that addressed client-specific needs while streamlining internal workflows.
  • Managed P&L responsibilities at the regional level, aligning financial goals with client success and operational scalability.
  • Developed and executed comprehensive project plans, including scope, resource allocation, budgeting, and risk management, ensuring timely and successful delivery.

Program Specialist

Breg, Inc
10.2019 - 05.2021
  • Analyzed daily operations of medical practices to evaluate workflows and identify opportunities for process improvement and efficiency gains.
  • Focused on ensuring compliance with healthcare regulations, including Medicare policies, while streamlining operational procedures.
  • Collected, documented, and organized critical data to support system installation, implementation, and performance tracking.
  • Oversaw technical implementations, ensuring alignment with company protocols and regulatory standards to enable seamless system adoption.
  • Delivered training, coaching, and hands-on support to clients throughout the implementation process and workflow integration.
  • Provided reactive account maintenance and ongoing support to address client concerns and maintain system performance.
  • Assisted with medical necessity audits, conducted business reviews, and provided billing training to improve client understanding and operational effectiveness.
  • Conducted comprehensive needs assessments to uncover service delivery gaps and guide the development of targeted program enhancements.

DME Coordinator and Physician Extender

Ortho Kansas, LLC
06.2014 - 10.2019
  • Managed day-to-day operations of a high-volume orthopedic clinic, overseeing inventory control, HCPCS compliance, pricing updates, and staff development.
  • Served as a physician extender for University of Kansas Sports Medicine physicians in a 15-provider practice, supporting clinical workflow and patient care delivery.
  • Initiated and implemented an electronic DME (Durable Medical Equipment) inventory management system, improving tracking, accuracy, and operational efficiency.
  • Led pricing and HCPCS coding discussions to ensure transparency and compliance, enhancing both regulatory adherence and patient trust.
  • Acted as education and proficiency leader, training staff on brace fitting and DME workflows to improve patient outcomes and satisfaction.
  • Fostered effective communication between healthcare providers and patients, supporting a seamless, patient-centered experience.
  • Certified in Lean Six Sigma (White and Yellow Belt), applying process improvement methodologies to enhance clinic efficiency and service quality.

Education

MHA - Healthcare Administration

The University of Missouri – Columbia
Columbia, MO
12.2021

Bachelor of Science - Athletic Training, Sports Medicine

University of Kansas
Lawrence, KS
05.2014

Skills

  • Lean Operations
  • Process Mapping
  • Problem Solving
  • Communication
  • Project management
  • Relationship Building
  • Microsoft Office and Excel
  • Time Management
  • Optimistic
  • Business analysis
  • Software development lifecycle
  • Teamwork and collaboration

Certification

Kansas

  • Licensed Athletic Trainer, license number 24-01013
  • 2014 - 2024

Timeline

Solution Manager

Breg, Inc
05.2021 - Current

Program Specialist

Breg, Inc
10.2019 - 05.2021

DME Coordinator and Physician Extender

Ortho Kansas, LLC
06.2014 - 10.2019

MHA - Healthcare Administration

The University of Missouri – Columbia

Bachelor of Science - Athletic Training, Sports Medicine

University of Kansas

ADDITIONAL PROFESSIONAL EXPERIENCE

  • Lean Six Sigma – Green Belt 2021-Present
  • NATA member 2010-2024
  • AED/CPR for the Professional Rescuer Certified 2011-2025
  • The University of Kansas Athletic Training Club Vice President 2013-2014

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