Seasoned Quality Assurance Professional shifting to a people-focused role, with over 15 years of experience in leading and managing teams, as well as delivering impactful training. Proven skills in communication, coaching, and managing diverse teams effectively. Demonstrated expertise in interviewing, payroll processing, and addressing sensitive HR matters with both professionalism and empathy. Eager to leverage strong interpersonal skills and HR knowledge to contribute to a dynamic human resources position, fostering employee development and a positive workplace culture.