DANIELLE RUIZ
College Station,TX
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Ashley Furniture Warehouse
07.2022 - Current
- Prepared reports, forms, and correspondence using Microsoft Office to support office administration.
- Supported Ashley Furniture Warehouse scheduling, phone calls, and daily office coordination.
- Managed scheduling of appointments and maintained calendars for warehouse supervisors.
- Maintained confidential records and organized administrative documents across Ashley Furniture Warehouse departments.
- Processed invoices for payment using accounting software applications.
- Communicated with drivers, vendors, and customers about Ashley Furniture Warehouse deliveries.
- Coordinated inventory records, purchase orders, and office files to streamline warehouse operations.
- Processed warehouse shipping, receiving, and delivery paperwork for Ashley Furniture Warehouse.
- Entered order data into Ashley Furniture Warehouse systems with careful accuracy.
- Managed database systems containing customer contact information.
Front Desk Clerk/Assistant General Manager
Super 8 Hotel
09.2017 - 04.2022
- Coordinated guest check-in, check-out, and complaint resolution processes
- Handled guest complaints professionally and efficiently.
- Monitored room inventory, housekeeping readiness, and property cleanliness
- Supervised staff scheduling, training, and daily service standards
- Enforced safety procedures, brand standards, and local compliance requirements
- Reviewed guest feedback and updated service procedures for hotel operations
- Managed budget controls, vendor relations, and supply ordering
- Collaborated with ownership on staffing, revenue, and operational planning
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
Server shift leader
Pizza Hut
08.2014 - 05.2017
- Monitored cash handling, register accuracy, and end-of-shift reconciliation.
- Enforced food safety, sanitation, and workplace compliance standards.
- Resolved customer concerns and supported service recovery during busy periods.
- Trained new team members on service, cleanliness, and daily routines.
- Assisted in training new employees on shift operations.
- Communicated shift updates to management and incoming team members.
- Opened and closed store according to company procedures and safety standards.
Education
High School Diploma -
Hearne High School
Hearne, TXSkills
- Order entry
- Invoice processing
- Office coordination
- Document processing
- Data entry documentation
- Microsoft Excel
- Professional communication
- Time management
- Customer service
Timeline
Administrative Assistant
Ashley Furniture Warehouse
07.2022 - Current
Front Desk Clerk/Assistant General Manager
Super 8 Hotel
09.2017 - 04.2022
Server shift leader
Pizza Hut
08.2014 - 05.2017
High School Diploma -
Hearne High School