Danielle Seibel
Fargo,ND
Summary
Highly-motivated individual with desire to take on new challenges. Exceptional work ethic, compassionate leadership, and empathetic interpersonal skills. Adept at working unsupervised, in a high pressure and fast paced environment, with focus on crisis prevention and management.
Overview
25
25
years of professional experience
Work History
Foster & Volunteer Program Manager
Homeward Animal Shelter
Fargo, ND
04.2022 - Current
- Provide crisis management in a fast paced environment by utilizing strategic scheduling, effective communication, marketing tools, networking skills and intentional coordination.
- Effectively train, coordinate and retain an active source of 350 volunteers to fully assist staff and organization in a variety of ways: animal socializers, administrative support, donation management, housekeeping, group activates and community events.
- Recruit, train and retain an active source of 300 foster families to ensure available kennel space for 1300 incoming animals annually while maintaining a daily 75% placement rating for 200-250 animals.
- Ensure all off site events are properly staffed with volunteers to act as ambassadors which represent our organization, advocate for the adoption of our animals, and educate the community.
- Oversight the Barn Buddies program, ensuring the adoption of 75-100 feral cats annually.
- Hire, train and supervise the Volunteer & Foster Coordinator to effectively support daily operations, animal placement and facilities management.
- Consistent & driven focus on building revenue by creating and and leading both semi-annual liquidation sales and the organization's branded merchandise line.
Animal Care Supervisor
Homeward Animal Shelter
Fargo, ND
06.2020 - 04.2022
- Hired, trained and developed a team 10-12 Animal Care Technicians to ensure high quality, sanitary and compassionate care for 45 animals passing through and residing within the shelter.
- Assisted veterinarian technicians with each aspect of animal care including: the examining and vaccinating animals upon arrival, continued medical care, animal restraint, accurate documentation and communication of pertinent information regarding animal health and behavior concerns of 1100 animals annually.
- Recruited, trained and coordinated 150 foster homes to ensure that the animals needs are met and they will reside in a quality environment.
- Utilized 200 volunteers to fully assist staff and organization including animal socializers, administrative, donations, housekeeping, business work groups, community events.
Volunteer Coordinator
Homeward Animal Shelter
Fargo, ND
12.2018 - 06.2020
- Trained, coordinated and retained long term volunteers to support with shelter operations, animal enrichment and opportunities for youth, corporate and community involvement.
- Executed the upgrade to an online scheduling program to effectively maintain a 200 time slot schedule and provide the organization accurate reporting of over 10,000 hours of volunteer service annually.
- Achieved 98% individual satisfaction and 94% overall program satisfaction ratings in a Volunteer Program Assessment surveying 400 volunteers.
Animal Care Technician
Homeward Animal Shelter
Fargo, ND
09.2017 - 12.2018
- Provided quality care for all shelter animals by charting food & health activity, administering medications, reporting pertinent behavior concerns, maintaining sanitary and comfortable kennel space.
- Assisted Veterinarian Technicians with vaccinations, blood draws, taking weights and restraining animals.
- Ensured a sanitary and presentable work environment by assisting and leading by example with housekeeping, groundskeeping, transports, adoption events and general maintenance.
Sales and Service Manager
US Bank
Fargo, ND
02.2015 - 07.2017
- Supervised and coached branch tellers to achieve superior ratings in customer service, accuracy and sales results.
- Ensured accuracy and accountability through performance evaluations, creative developmental action plans and supportive coaching.
- Ensured compliance of all banking and regulatory requirements and achieved satisfactory ratings on all assurance assessments and operational audits.
Training Store Manager
Hot Topic
Fargo, ND
10.1998 - 02.2015
- Trained external management candidates from area markets to be successful in store operations, employee development and sales results.
- Supervised daily operations to achieve $1M in annual store sales with less than 2% loss.
- Recruited, hired and developed a successful sales team with a focus on training, accountability and coaching.
Education
High School Diploma -
Wahpeton Senior High
Wahpeton, ND01-1992
Skills
- Service Motivated
- Self-disciplined
- Organizational Performance
- Program Leadership
- Multi-Operations Management
- Project Coordination
- Crisis Management
- Community Relations
Timeline
Foster & Volunteer Program Manager
Homeward Animal Shelter
04.2022 - Current
Animal Care Supervisor
Homeward Animal Shelter
06.2020 - 04.2022
Volunteer Coordinator
Homeward Animal Shelter
12.2018 - 06.2020
Animal Care Technician
Homeward Animal Shelter
09.2017 - 12.2018
Sales and Service Manager
US Bank
02.2015 - 07.2017
Training Store Manager
Hot Topic
10.1998 - 02.2015
High School Diploma -
Wahpeton Senior High
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