Danielle Serrano
San Pedro,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Worker
Providence Little Company Of Mary Hospital
07.2023 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
Auditor
Maritz Motivation
07.2022 - 11.2023
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Cashier
CVS Pharmacy
03.2018 - 08.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Improved customer satisfaction by promptly locating items and providing product information.
Cashier
Del Taco
03.2017 - 04.2018
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Crew Leader
McDonald's
08.2014 - 03.2017
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Assisted in training new employees on cash office procedures, contributing to a more efficient work environment.
Education
High School Diploma -
Smart Horizons High School
Online Program 01.2024
Skills
- Customer Service
- Cleaning and Sanitation
- Working Quickly
- Strong Work Ethic
- Productivity and Efficiency
- ServSafe Certification
Certification
Serve Safe Food Handler
Custom
Fully Vaccinated
References
References available upon request.
Timeline
Food Service Worker
Providence Little Company Of Mary Hospital
07.2023 - Current
Auditor
Maritz Motivation
07.2022 - 11.2023
Cashier
CVS Pharmacy
03.2018 - 08.2019
Cashier
Del Taco
03.2017 - 04.2018
Crew Leader
McDonald's
08.2014 - 03.2017
High School Diploma -
Smart Horizons High School
Similar Profiles
Adriana Yvette CoronaAdriana Yvette Corona
Pharmacy Technician at Providence Little Company Of Mary HospitalPharmacy Technician at Providence Little Company Of Mary Hospital
REMEDIOS MARTINEZ, CSTREMEDIOS MARTINEZ, CST
OB Tech at Providence Little Company of Mary HospitalOB Tech at Providence Little Company of Mary Hospital
Stephen AyresStephen Ayres
Physical Therapist at Providence Little Company of Mary HospitalPhysical Therapist at Providence Little Company of Mary Hospital
Vina HowarthVina Howarth
CEO/Pharmacist Manager at United States Air ForceCEO/Pharmacist Manager at United States Air Force
Daniela CalifanoDaniela Califano
Front Desk Receptionist at Elks Lodge 1748Front Desk Receptionist at Elks Lodge 1748