Danielle Serret
Temecula,CA
Summary
To obtain a position within the winery promoting my sales and service skills Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
23
23
years of professional experience
Work History
Host
Vineyard Restaurant Southcoast Winery
Temecula, CA
08.2023 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Customer Service
credit union
10.2019 - 04.2020
- Front Desk and Lobby Engagement
Branch Manager
First Tech Federal Credit union
02.2006 - 12.2019
- Oversaw sales, daily operations, business development for major engineering and IT
- Companies Successfully met quarterly and annual goals
- Met monthly member relationship survey and a net promoter score ranging from 90% to 100%
- Successfully solicited and developed ongoing business relationship and onboarding new customers and retaining existing customers
- Coached employees on successful follow ups with existing customers
- Public Service Credit Union
11.2000 - 02.2006
- Opened several new sites
- Managed all businesses, business development, sales and customer
Education
Finance and Accounting
University of Denver
Intermediate Degree - Accounting
University of London
Affiliations
Member of Executive Committee of the Chamber of Commerce
Actively involved in various community events
2
Timeline
Host
Vineyard Restaurant Southcoast Winery
08.2023 - 11.2023
Customer Service
credit union
10.2019 - 04.2020
Branch Manager
First Tech Federal Credit union
02.2006 - 12.2019
11.2000 - 02.2006
Finance and Accounting
University of Denver
Intermediate Degree - Accounting
University of London
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