Danielle Shaw
Fallston,MD
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
2019
2019
years of professional experience
Work History
Commercial Division Administrative Assistant/Produ
Kris Konstruction Design & Build Group
2020 - 2022
- Facilitated daily scheduling for project managers and superintendents to optimize workflow.
- Collaborated closely with Maryland Production Manager to optimize scheduling for commercial and residential installations.
- Oversaw and authorized all incoming commercial jobs within CRM system.
- Facilitated vendor invoicing processes to ensure timely payments.
- Oversaw preparation and delivery of all safety-related paperwork to designated recipients, facilitating adherence to safety protocols.
- Verified permit requirements for installations with each state and county/city to ensure compliance.
- Coordinated scheduling of equipment rentals and engineering inspections to facilitate timely installation.
- Sourced and evaluated vendors for specialized scopes of work beyond roofing.
- Facilitated travel and housing arrangements for crews and superintendents on out-of-area assignments.
- Organized subcontractor directory and systematically recorded credentials to streamline access and improve database integrity.
- Managed and ordered office supplies such business cards, flyers, documents, etc.
- Assisted in organizing logistics for upper management's attendance at marketing conventions. Supported preparation for sponsorship expos and facilitated networking opportunities. Coordinated event details to enhance participation experience.
- Managed scheduling and tracking of service calls while ensuring timely communication with customers and service technicians regarding updates
Production Manager
Kris Konstruction Design & Build Group
2019 - 2020
- Oversaw documentation and integration of new customers into CRM system.
- Facilitated approval processes for sales representatives, ensuring readiness for roof installation.
- Sourced and organized necessary materials to facilitate full roof installation.
- Coordinated roofing installation timelines and collaborated with various vendors to ensure seamless project execution.
- Facilitated inspection scheduling and informed crew members and onsite employees of ongoing inspection statuses to maintain operational efficiency.
- Revised installation schedules to align with current building conditions, including weather and crew/vendor delays.
- Facilitated timely communication with customers and vendors to resolve repair issues. Achieved successful permit application submissions, streamlining project timelines.
- Developed detailed estimates for sales representatives to align with customer specifications and expectations.
- Executed miscellaneous tasks upon request from sales representatives and management.
Receptionist Administrator
Kris Konstruction Design & Build Group
10.2018 - 2019
- 2018-2019: Receptionist Role
- Managed showroom operations, overseeing opening and closing procedures.
- Managed and distributed all incoming calls, emails, and messages to designated recipients.
- Recorded incoming calls and updated customer information in CRM (Acculynx). Assigned new customers to appropriate sales personnel based on geographic location.
- Managed scheduling and tracking of service calls while ensuring timely communication of updates to customers and service technicians.
- Conducted comprehensive inventory checks and organized supplies, including kitchen items, business cards, and promotional materials.
- Organized and managed travel itineraries for company executives and team members as required.
- Organized and scheduled building inspections for kitchen and bathroom divisions, ensuring compliance with safety standards.
Childcare Provider
The Y of Central Maryland
01.2013 - 10.2018
- Oversaw daily activities to guarantee safety and well-being of children.
- Designed and implemented engaging educational activities tailored to diverse age groups.
- Organized and managed discussions between parents and staff, fostering an environment of transparency in tracking child progress.
- Executed behavior management strategies to enhance positive social interactions.
Education
High School Diploma -
Patterson High School
Bel Air, MDSkills
- Customer service
- Time management
- Computer proficiency
- Documentation and record keeping
- Strong problem solver
- Scheduling and calendar management
Timeline
Receptionist Administrator
Kris Konstruction Design & Build Group
10.2018 - 2019
Childcare Provider
The Y of Central Maryland
01.2013 - 10.2018
Commercial Division Administrative Assistant/Produ
Kris Konstruction Design & Build Group
2020 - 2022
Production Manager
Kris Konstruction Design & Build Group
2019 - 2020
High School Diploma -
Patterson High School