Danielle Sheets
Chillicothe,United States
Summary
Proficient in critical thinking with strong interpersonal and written communication skills. Adept in time management and multitasking, ensuring efficient workflow. Quick learner with the ability to work independently or collaboratively within a team. Capable of making well-considered decisions in both fast-paced and long-term scenarios. Blend of academic knowledge and diverse life experiences fostering innovative thinking and a proactive, positive attitude. Known for reliability and a determined approach to achieving company/employer objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ISBH/ Integrated Services for Behavioral Health, CBHW
ISBH/ Integrated Services for Behavioral Health, CBHW
Circleville, OH
01.2022 - Current
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Provided referrals for additional services including medical evaluations, substance abuse treatment programs, housing assistance.
- Guided clients in developing skills or strategies for dealing with problems.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Developed individualized behavior modification plans for clients based on assessment results.
- Attended trainings and workshops related to evidence-based practices in behavioral health care settings.
- Monitored progress of clients by tracking their goals and objectives for each session.
- Created a safe environment for clients to discuss personal issues and concerns related to their mental health.
- Assisted in the development of educational materials through individual sessions with clients.
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
Case Manager/SUD Clinician
The Recovery Council
Piketon, Ohio
06.2022 - 11.2022
- Monitored client progress through regular follow-up contacts.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Provided crisis intervention support for clients in emergency situations.
- Participated in professional development activities related to case management best practices.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Supported family members by providing information on local support groups.
Employment Specialist
Goodwill corporate office
Chillicothe, Ohio
05.2020 - 04.2022
- Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
- Collaborated with employers to identify current labor market trends and develop job opportunities for clients.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
- Assisted clients with developing an appropriate career plan that incorporated their skills and interests.
Customer Service
Olive Garden
Chillicothe, Ohio
10.2019 - 05.2021
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked server areas with supplies before, during and after shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Customer Service
Sunny Street
Chillicothe, Ohio
08.2016 - 02.2020
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Stocked server areas with supplies before, during and after shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Bachelor's Degree - Social Work
Ohio University
Chillicothe, OH05-2024
Associate's degree - HST (Human Service Technology)
Ohio University
Chillicothe, OH05-2022
GED -
ABLE
03.1999
Skills
- Behavioral Health & Counseling:
Conducting individual and group therapy sessions
Implementing psychoeducation and cognitive restructuring techniques
Creating personalized care plans for diverse population - Management & Advocacy:
Coordinating services to fulfill client needs
Working with courts/probation for judicial compliance
Educating clients on financial management and basic needs access
- Communication & Interpersonal Skills:
Proficient in one-on-one and group communication
Active listening and interpretation of non-verbal cues
Professional communication with employees, managers, and clients
- Leadership & Advocacy:
Demonstrating leadership in promoting achievable recovery
Advocating for vulnerable populations
Motivating others to accomplish their goals
- Time Management & Multitasking:
Proficient in time management
Ability to multitask effectively
Working efficiently both independently and within a team
Websites
Certification
- CDCA, 03/02/25
- QMHS, 2022
References
- Mary Jane Preece, Ph.D., LPCC-S, CRC, (614) 404-2988, Associate Professor of Instruction, Program Coordinator— Human Services Technology, Bennett Hall 246, Chillicothe, Ohio, 45601
- Derek Kesig, (614)783-4032, Financial Advisor, 1995 Berlin Station Rd., Delaware, Ohio, 43015
- Jon Pence, LSW (740)497-1466, ISBH, Site Supervisor, jpence@isbh.org
Timeline
Case Manager/SUD Clinician
The Recovery Council
06.2022 - 11.2022
ISBH/ Integrated Services for Behavioral Health, CBHW
ISBH/ Integrated Services for Behavioral Health, CBHW
01.2022 - Current
Employment Specialist
Goodwill corporate office
05.2020 - 04.2022
Customer Service
Olive Garden
10.2019 - 05.2021
Customer Service
Sunny Street
08.2016 - 02.2020
Bachelor's Degree - Social Work
Ohio University
Associate's degree - HST (Human Service Technology)
Ohio University
GED -
ABLE
- CDCA, 03/02/25
- QMHS, 2022
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