Established strong vendor relationships to secure timely deliveries and uphold quality standards.
Built and maintained strong working relationships with team members.
Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Organized new stock for floor placement.
Mentored staff through training sessions to improve sales performance and customer service.
Handled complex client interactions, focusing on issue resolution for enhanced customer satisfaction.
Collaborated with seamstresses on bridal fittings and alterations for superior gown presentation.
Directed daily store operations, managing inventory, merchandising, and purchasing effectively.
Evaluated upcoming collections at manufacturer fashion shows to inform strategic purchasing decisions.
Managed transaction processes including returns and exchanges with precision in pricing accuracy.
Created employee schedules while assigning tasks to streamline store operations.
One-on-one Special Education Paraprofessional
Department of Education
Brooklyn, New York
09.2014 - 09.2021
Provided assistance to special education students with a variety of disabilities including learning disabilities, emotional disturbances, autism spectrum disorders, ADHD, developmental disabilities, and communication disorders.
Worked directly with student to accommodate special academic needs, helps students understand and complete their assignments, and monitor and encourage use of aiding equipment.
Communicated with supervising instructional staff, and a variety of professional support personnel for the purpose of communicating progress or implementing IEP (Individualized Educational Plan)
Managed conflicts utilizing appropriate physical and/or therapeutic approaches for the purpose of diffusing confrontations and minimizing disruptions.
Supervises individuals and/or groups of students in a variety of settings for the purpose of providing a safe and positive learning environment.
Customer Service Representative
Wolford America
New York, New York
11.2000 - 06.2003
Developed all spreadsheets used in operations of department.
Processed all credit notes for wholesale and retail damages.
Answered customer inquiries and provided accurate information regarding products and services.
Attended local trade shows to gain prospective clients as well as tending to existing clients for future orders.
Analyzed, edited and input all orders utilizing Electronic Interface Orders (EDI).
Conducted follow-up calls to ensure resolution of issues for customers.
Store Manager/Assistant Retail Sales Manager at Waterview Suprette and LottoStore Manager/Assistant Retail Sales Manager at Waterview Suprette and Lotto