Danielle Sims
Southampton,NJ
Summary
Knowledgeable in human services with strong background in overseeing complex programs and initiatives. Successfully led multifaceted teams to achieve project milestones and deliverables. Demonstrated proficiency in strategic planning and resource management.
Overview
15
15
years of professional experience
Work History
Program Director
Bancroft
03.2018 - Current
- Oversee the daily operations of the day program and supervise a team of 40 employees.
- Ensure the program is operating within the budget and in accordance with licensing regulations.
- Schedule and supervise staff meetings to discuss new ideas and update participants on program details and milestones.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Collaborated with internal and external stakeholders to uncover issues and risk, and identify applicable solutions.
- Collaborated closely with executive leadership and other departments to develop strategic plans for long-term growth.
CQI/Risk Management Specialist
Bancroft
03.2010 - 03.2018
- Processed Usual Incident Reports and submitted to the state, conducted investigations, often in conjunction with state entities.
- Served as main liaison between organization and DDD in regards to state reportable incidents.
- Supervised a team of CQI specialists and oversaw investigation processes, reports, and recommended actions.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
Education
Bachelor of Science - Psychology
Drexel University
Philadelphia, PA06-2002
Skills
- Relationship building
- Effective leader
- Program leadership
- Documentation and reporting
- Task delegation
- Administration
- Regulatory compliance
- Operations oversight
- Customer service experience
- Policy and procedure improvements
Timeline
Program Director
Bancroft
03.2018 - Current
CQI/Risk Management Specialist
Bancroft
03.2010 - 03.2018
Bachelor of Science - Psychology
Drexel University
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