Facilitated training for new hires on proper cooking techniques to uphold quality standards across all dishes.
Managed kitchen organization and cleanliness, ensuring strict adherence to sanitation standards.
Streamlined workflow processes to enhance productivity during peak hours.
Stay at Home Mother
Family
10.2018 - 04.2022
Implemented homeschooling strategy to support children's academic growth while managing household responsibilities.
Restaurant Manager
Dennys Restaurant
Millville, NJ
03.2017 - 10.2018
Oversaw inventory management processes to support operational efficiency.
Coordinated schedules to ensure efficient workflow and timely project completion.
Oversaw food ordering processes to optimize efficiency and accuracy. Coordinated with kitchen staff to ensure timely preparation and delivery of meals. Trained team members on best practices for order management and customer service.
Managed daily operations to support organizational objectives and enhance workflow.
Designed and implemented training initiatives to enhance team performance.
Coordinated weekly numbers planning to enhance operational efficiency.
Restaurant Manager
IHOP
New Castle, DE
02.2016 - 03.2017
Managed restaurant operations to maintain efficiency and enhance customer satisfaction during peak hours.
Maintained optimal inventory levels by strategically placing orders for food, beverages, supplies, and equipment to support operational needs.
Addressed customer issues promptly to enhance overall satisfaction and loyalty.
General Restaurant Manager/Restaurant manager
Denmar llc
Carneys Point, NJ
06.2010 - 02.2016
Engaged in regular travel to diverse store sites throughout six years to assess performance and implement improvements.
Achieved operational efficiency by implementing effective task management strategies. Enhanced team productivity through proactive support and resource allocation. Drove successful project outcomes by facilitating communication and collaboration among stakeholders.
Developed and maintained comprehensive schedules to support team operations and enhance productivity.
Increased customer satisfaction by streamlining food ordering processes. Enhanced operational efficiency through effective coordination of order processing and delivery. Achieved faster delivery times by optimizing communication between kitchen and delivery teams.
Monitored and adjusted inventory levels to maintain optimal stock availability.
Achieved improved team performance through comprehensive training of staff and new managers. Enhanced onboarding experience, resulting in quicker adaptation to company culture. Developed training resources that facilitated effective knowledge sharing.
Oversaw and ensured completion of corporate-mandated Denny's training certification for all personnel in the store.
Managed cross-functional teams and implemented best practices to drive growth and improve service delivery during two years in General Manager role.
Achieved recognition for driving revenue growth in leading stores located in Essington, PA. Enhanced customer experience through effective team collaboration and operational improvements. Delivered consistent results by implementing best practices in store management.
Achieved project milestones through proactive management of team dynamics. Delivered high-quality outcomes by optimizing workflows and resource utilization. Cultivated strong relationships with stakeholders to facilitate project success.
Achieved operational excellence through effective team coordination. Delivered high-quality customer service that enhanced client satisfaction. Drove project success by implementing strategic improvements in workflow.
Achieved project milestones through proactive management of team dynamics. Delivered high-quality outcomes by optimizing processes and resource utilization. Cultivated strong relationships with stakeholders to enhance project impact.
Managed comprehensive planning and execution processes for two grand openings and three remodels, ensuring seamless transitions and operational continuity.