Danielle Smith
Human Resources Specialist
Killeen,TX
Summary
Well-qualified Human Resources Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Human Resource Specialist
United States Army
Ft Hood, TX
09.2020 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for over 140 hires using strategic personnel, staffing and position management practices.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Production Manager
Pro-Tech Collision Center
Stafford, VA
10.2018 - 07.2020
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles and quality assurance guidelines to insure maximum productivity level of 20 car repairs completed daily.
Insurance Agent
GEICO
Fredericksburg, VA
06.2014 - 12.2016
- Maintained high standards of customer service by building relationships with over 100 clients daily.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Upsold additional products and services after identifying customer needs and requirements.
Education
Some College (No Degree) - General Education
Germanna Community College
Locust Dale, VAHigh School Diploma -
Brooke Point High School
Stafford, VA07.2012
Skills
- Harassment Investigation
- Policy Interpretation
- Networking and Partnership Development
- Work Complaint Handling
- Employment Recordkeeping
- Promotion Coordination
- Human Resources Management Systems
- Personnel Engagement
- Eligibility Determinations
Timeline
Human Resource Specialist
United States Army
09.2020 - Current
Production Manager
Pro-Tech Collision Center
10.2018 - 07.2020
Insurance Agent
GEICO
06.2014 - 12.2016
Some College (No Degree) - General Education
Germanna Community College
High School Diploma -
Brooke Point High School
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Brian SnellgroveBrian Snellgrove
12B Combat Engineer at United States Army12B Combat Engineer at United States Army