Summary
Overview
Work History
Education
Skills
Professionalworkhistory
Timeline
Generic

Danielle Staley

New York,NY

Summary

Over 10 years of work Experience which includes Cashiering, Customer Service and Maintenance and Security. Highly motivated; punctual and reliable. Loyal employee who values work ethic and commitment and works well cooperatively and independently with minimal supervision.

Overview

12
12
years of professional experience

Work History

Security Officer

CAMBA
  • Checked in guests and inquired after the purpose of their visit
  • Patrolled area to ensure safety of staff and visitors
  • Assisted shelter residents with scheduled moves
  • Prepared incident reports as necessary.

Front Desk Staff Member

West Side Federation for Seniors
08.2022 - 04.2024
  • Coordinated group bookings, ensuring smooth arrivals and departures for large parties of guests.
  • Maintained accurate inventory of room availability, updating reservation system as needed to prevent overbooking issues.
  • Increased customer loyalty by addressing concerns promptly and professionally.
  • Answered customer telephone calls promptly and appropriately handled needs.

Security Supervisor

FJC SECURITY SERVICES INC.
12.2021 - 06.2022
  • Supervised security officers on duty
  • Hourly rounds, ensuring safety of staff and clients
  • Documented staff and clients problems throughout the shift.

Security Officer

ARROW SECURITY
05.2021 - 11.2021
  • Hourly rounds throughout the facility
  • Checked the safety of all clients, staff, and guests
  • Sign visitors in/out of the facility
  • Weekly staff meetings.

Safety Monitor Supervisor

HELP US
02.2020 - 03.2021
  • Supervised Safety Monitors on duty to ensure adherence to policies and procedures
  • Assisting in the development of training sessions for Safety Monitor Staff
  • Ensuring minimum daily staff coverage
  • Documenting individual staff problems as necessary
  • Preparing and submitting on time all necessary administrative reports including incident reports, electronic patrol reports.

Cashier/Stock Associate (Temporary)

Duane Reade Pharmacy
09.2016 - 03.2017
  • Answered customer questions and provided superior customer service
  • Replenished merchandise and cleaned shelves
  • Supported team in checking in new inventory.

Cashier

Century21 Department Store
03.2016 - 08.2016
  • Welcomed customers at checkout, offering rewards card and finalizing purchases
  • Organized cash register area for fast and efficient service to customers
  • Maintained a high level of accuracy resulting in commendations from management.

Maintenance (Temporary)

Wildcat Services Corp
09.2015 - 02.2016
  • Performed maintenance and cleaning duties as instructed by the facility manager
  • Removed debris from sidewalk and parking areas
  • Washed carpets and cleaned doors and windows.

Maintenance (Temporary)

NYC Department of Parks and Recreation
04.2015 - 09.2015
  • Cleaned and maintained over 8 Bronx parks, playgrounds, and surrounding areas
  • Checked playground equipment for damage and reported needed repairs to supervisors
  • Flagged hazardous material, swept, raked, and collected leaves and debris for pickup.

Cashier/Stock Associate

Home Depot
04.2014 - 04.2015
  • Greeted customers as they arrived and assisted them with their needs and complaints
  • Processed checks, debit, credit, and cash transactions as well as refunds and exchanges
  • Stocked items and verified inventory.

Cashier/Crew Member

McDonalds
11.2013 - 03.2014
  • Took orders and prepared, packaged, and delivered to customers in a timely manner
  • Cooked and prepared orders; routinely upsold additional items to guests
  • Balanced all transactions at the end of the day for cash reconciliation.

Cashier

VIM
08.2012 - 10.2013
  • Stocked shelves, marked prices on shelves and items
  • Checked stock of products and ensured proper stock levels and rotation
  • Assisted over 75 customers daily in the selection and purchasing of store items.

Education

Brooklyn Educational Opportunity Center

Brooklyn Educational Opportunity Center
09.2017

Brooklyn Educational Opportunity Center
08.2017

Brooklyn Educational Opportunity Center
08.2017

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security

Professionalworkhistory

  • FJC SECURITY SERVICES INC., New York, NY, Security Supervisor, 12/2021, 06/2022, Supervised security officers on duty., Hourly rounds, ensuring safety of staff and clients., Documented staff and clients problems throughout the shift.
  • ARROW SECURITY, New York, NY, Security Officer, 05/2021, 11/2021, Hourly rounds, throughout the facility., Checked the safety of all clients, staff and guests., Sign visitors in/out of the facility., Weekly staff meetings.
  • HELP US, New York, NY, Safety Monitor Supervisor, 02/2020, 03/2021, Supervised Safety Monitors on duty to ensure adherence to policies and procedures., Assisting in development of training sessions for Safety Monitor Staff., Ensuring minimum daily staff coverage., Documenting individual staff problems as necessary., Preparing and submitting on time all necessary administrative reports including incident reports, electronic patrol reports.
  • CAMBA, Brooklyn, NY, Security Officer, Checked in guests and inquired after the purpose of their visit., Patrolled area to ensure safety of staff and visitors., Assisted shelter residents with scheduled moves., Prepared incident reports as necessary.
  • Duane Reade Pharmacy, New York, NY, Cashier/Stock Associate (Temporary), 09/2016, 03/2017, Answer customer questions and providing superior customer service., Replenish merchandise and cleaning shelves., Support team in checking in new inventory.
  • Century21 Department Store, New York, NY, Cashier, 03/2016, 08/2016, Welcomed customers at checkout, offering rewards card and finalizing purchases., Organized cash register area for fast and efficient service to customers., Maintained high level of accuracy resulting in commendations from management.
  • Wildcat Services Corp, New York, NY, Maintenance (Temporary), 09/2015, 02/2016, Performed maintenance and cleaning duties as instructed by facility manager., Removed debris from sidewalk and parking areas., Washed carpets and cleaned doors and windows.
  • NYC Department of Parks and Recreation, Bronx, NY, Maintenance (Temporary), 04/2015, 09/2015, Cleaned and maintained over 8 Bronx parks, playgrounds and surrounding areas., Checked playground equipment for damage, and reported needed repairs to supervisors., Flagged hazardous material, swept, raked, and collected leaves and debris for pickup.
  • Home Depot, Queens, NY, Cashier/Stock Associate, 04/2014, 04/2015, Greeted customers as they arrived and assisted them with their needs and complaints., Processed checks debit, credit, and cash transactions as well as refunds and exchanges., Stocked items and verified inventory.
  • McDonalds, Bronx, NY, Cashier/Crew Member, 11/2013, 03/2014, Took orders and prepared, packaged and delivered to customers in a timely manner., Cooked and prepared orders; routinely upsold additional items to guests., Balanced all transactions at the end of the day for cash reconciliation.
  • VIM, New York, NY, Cashier, 08/2012, 10/2013, Stocked shelves, marked prices on shelves and items., Checked stock of products and insured proper stock levels and rotation., Assisted over 75 customers daily in the selection and purchasing of store items.

Timeline

Front Desk Staff Member

West Side Federation for Seniors
08.2022 - 04.2024

Security Supervisor

FJC SECURITY SERVICES INC.
12.2021 - 06.2022

Security Officer

ARROW SECURITY
05.2021 - 11.2021

Safety Monitor Supervisor

HELP US
02.2020 - 03.2021

Cashier/Stock Associate (Temporary)

Duane Reade Pharmacy
09.2016 - 03.2017

Cashier

Century21 Department Store
03.2016 - 08.2016

Maintenance (Temporary)

Wildcat Services Corp
09.2015 - 02.2016

Maintenance (Temporary)

NYC Department of Parks and Recreation
04.2015 - 09.2015

Cashier/Stock Associate

Home Depot
04.2014 - 04.2015

Cashier/Crew Member

McDonalds
11.2013 - 03.2014

Cashier

VIM
08.2012 - 10.2013

Security Officer

CAMBA

Brooklyn Educational Opportunity Center

Brooklyn Educational Opportunity Center

Brooklyn Educational Opportunity Center

Brooklyn Educational Opportunity Center
Danielle Staley