Danielle Stever
East Syracuse,NY
Summary
Flexible, hard working and ready to learn.
Motivated to gain hands-on experience.
Outgoing, friendly, and possessing a strong drive to succeed.
Resourceful professional in emergency response coordination, recognized for high productivity and efficient task completion. Skilled in rapid decision making, communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments, with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.
Overview
5
5
years of professional experience
Work History
School Bus Dispatcher
Oneida City School District
Oneida , NY
04.2024 - Current
- Performed data entry into computerized databases.
- Resolved customer complaints related to issues or delays.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Organized paperwork associated with ordering. Requisitions, POS, and blanket POs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Adhered to established policies concerning employee relations issues such as discipline or grievances.
- Reviewed invoices from vendors for accuracy before submitting payment requests.
- Developed strong relationships with drivers through effective communication and problem-solving skills.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Updated records in electronic filing systems such as SharePoint or Google Drive.
- Help prepared competitive bids for services (Boces bids) then invoiced if bid won.
- Processed purchase requisitions, created vouchers, requisitions, and purchase orders ablanket purchase orders.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with budgeting processes for the department's operations. Create requisitions, POs, and blanket POs.
- Assisted in budgeting efforts by forecasting future expenses.
- Oversaw budgeting process for assigned
- Track mileage for the affidavit of compliance, and record keeping for accidents.
- Worked effectively in team environments to make the workplace more productive.
- Managed electronic timekeeping systems, or manually collected and reviewed timesheets for payroll.
- Ensured accurate calculation of wages, overtime, and deductions to maintain payroll accuracy.
- Reviewed invoices from vendors for accuracy before processing payments.
- Identified opportunities to reduce cost and improve productivity.
- Worked with cross-functional teams to achieve goals.
- Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
- Communicated with school administrators, parents, students, and other staff regarding transportation needs.
- Complied with state, local, and federal laws regarding student confidentiality.
- Developed strategies to improve team performance and productivity.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored operations and reviewed records and metrics to understand company performance.
- Assisted with the budget for the department, including blanket POs.
- Ensured that necessary paperwork is completed correctly before an employee begins work.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Maintained onboarding documentation, including guides, and checklists.
School Bus Driver
East Syracuse Minoa School District
East Syracuse, NY
04.2021 - Current
- Ensured safety of students by following all traffic laws and regulations.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Assisted with loading and unloading of passengers as needed.
- Provided helpful directions and assistance to students during their ride.
- Communicated effectively with parents regarding student transportation issues.
- Reported student behavior incidents promptly to the appropriate personnel.
- Responded quickly in emergency situations by taking appropriate actions.
- Complied with district policies and procedures concerning student discipline.
- Managed time efficiently so that routes are completed within allotted timespan.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Provided safe and reliable school bus transportation service on fixed routes.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
Substitute School Bus Driver
North Syracuse Central School District
Syracuse, NY
01.2020 - 04.2021
- Ensured safe and efficient transportation of students to and from school.
- Maintained accurate attendance records for each student on the bus route.
- Monitored behavior of students while on the bus and enforced safety rules.
- Assisted special needs children with boarding and disembarking the bus in a secure manner.
- Followed all applicable traffic laws while driving routes.
- Communicated professionally with parents or guardians about student issues or concerns relating to transportation services.
- Completed paperwork such as daily trip logs, accident reports or other documents as needed.
- Performed pre-trip inspection and mechanical checks before scheduled run.
Education
Some College (No Degree) - Science Education
Cayuga County Community College
Some College (No Degree) - General Studies
Onondaga Community College
Skills
- Vehicle inspections
- Vehicle Maintenance
- Passenger Assistance
- Record keeping
- Dispatch operations
- Time management
- Workflow prioritization
- Verbal communication
- Stress tolerance
- Great attitude
- Parent management
- Data entry
- Payroll adjustments
- Accounts payable
- Processing mileage
- Report preparation
- Expense reimbursements
- Year-end processing
- Timesheet and payroll review
- New employee onboarding and interviewing
- Excellent communicator
- Computer literacy
- Training and development
19 A certified examiner
- March 2025
School bus driver instructor, SBDI
- February 2025
Timeline
School Bus Dispatcher
Oneida City School District
04.2024 - Current
School Bus Driver
East Syracuse Minoa School District
04.2021 - Current
Substitute School Bus Driver
North Syracuse Central School District
01.2020 - 04.2021
Some College (No Degree) - Science Education
Cayuga County Community College
Some College (No Degree) - General Studies
Onondaga Community College