Danielle Stewart
Mission Viejo,CA
Summary
Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information.
Overview
10
10
years of professional experience
Work History
Team Leader
New Balance Athletics
10.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Developed effective improvement plans in alignment with goals and specifications.
Patient Care Coordinator
Gateway Rehab & Wellness Center
08.2018 - 08.2020
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Assistant Manager
Tuesday Morning
05.2014 - 12.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
Education
Master of Science - Health Communication
Boston University
Boston, MA12.2024
Bachelor of Arts - American Studies
California State University, Fullerton
Fullerton05.2017
Associate of Arts - Humanities
Irvine Valley College
Irvine, CA06.2010
Skills
- Effective Communication
- Quality Assurance
- Data Analysis
- Idea Development and Brainstorming
- Quality Improvement
- Documentation and Reporting
- Complex Problem-Solving
- Attention to Detail
- Analytical Thinking
- Process Improvement
- Emotional Intelligence
- Health Promotion
- Health literacy
- Epidemiology knowledge
- Data Collection
Timeline
Team Leader
New Balance Athletics
10.2020 - Current
Patient Care Coordinator
Gateway Rehab & Wellness Center
08.2018 - 08.2020
Assistant Manager
Tuesday Morning
05.2014 - 12.2018
Master of Science - Health Communication
Boston University
Bachelor of Arts - American Studies
California State University, Fullerton
Associate of Arts - Humanities
Irvine Valley College
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