DANIELLE STIRNAMAN
Boring,OR
Summary
Dynamic program manager with a proven track record, excelling in leadership and staff development. Expert in crisis intervention and trauma-informed care, successfully enhancing team collaboration and securing funding for innovative initiatives. Committed to equity-focused practices and supportive advocacy, fostering positive outcomes for vulnerable populations.
Overview
34
34
years of professional experience
Work History
Landlord Liaison and Housing Multnomah Now Program Manager
New Narrative
Portland, OR
04.2022 - 07.2025
- Managed daily operations for MRAP, Landlord Liaison, and Housing Multnomah Now.
- Recruited, screened, hired, and trained nine diverse professionals to enhance team collaboration.
- Ensured thorough onboarding processes for all new team members to promote integration.
- Facilitated weekly supervision meetings to document progress and address team member concerns.
- Cultivated a positive team culture that recognizes achievements and aligns with organizational values.
- Identified professional development needs and supported access to relevant training opportunities.
- Ensured timely documentation by all MRAP team members while promoting strong communication skills.
- Oversaw budget monitoring and assisted in securing funding for innovative programming initiatives.
Transitional Aged Youth QMHA, PPS
New Narrative
Tigard, OR
06.2019 - 12.2021
- Assisted with program start-up and design.
- Provide peer support for transitional age youth with SPMI diagnoses.
- Provide ongoing support for housed individuals.
- Assist individuals with system navigation and service referrals to outside agencies.
- Coordinate services internally and externally to assure housing retention.
- Ensure services are delivered in a trauma-informed, strength-based manner.
- Ensure compliance with all provisions of program policies and contracts.
- Ensure that programming and activities are aligned with the organization's mission and values, and consistent across shifts.
- Ensure compliance with all security and confidentiality standards.
- Held an after-hours phone to provide peer support.
ICST/Intensive Case Management Service Team (pilot program), QMHA, PPS
New Narrative
07.2018 - 06.2019
- Assisted with program start-up and design.
- Provide Peer Support for high utilizers of emergency services with a SPMI diagnosis.
- Provide ongoing support in the community at home and during hospital stays.
- Assist individuals with system navigation and service referrals to outside agencies.
- Coordinate services internally and externally to support individuals.
- Ensure services are delivered in a trauma-informed, strength-based manner.
- Ensure compliance with all provisions of program policies and contracts.
- Ensure programming and activities are aligned with organization mission and values and consistent across shifts.
- Ensure compliance with all security and confidentiality standards.
- Attended DBT trainings with Portland DBT to support individuals in crisis.
- Held afterhours phone to provide Peer Support.
Family and Women's Shelter Manager
Human Solutions
Portland, OR
07.2015 - 05.2017
- Assisted in program development and implementation of both programs.
- Assisted with development and oversite of approximately 1.6-million-dollar budget for the Family Shelter and 1.4-million-dollar budget for the Women's Shelter.
- Supervise seven engagement specialists and volunteers within the shelter.
- Conduct panel interviews, recruit, hire and train new employees.
- Ensure shelter services were delivered in a trauma-informed, strength-based manner.
- Ensure compliance with all provisions of program policies and contracts.
- Ensure programming and activities aligned with organization mission and values.
- Ensure compliance with all security and confidentiality standards.
- Ensure expenses were aligned with budgets.
- Cultivate and maintain relationships with community Partners, City, County and Regional Governments, Neighborhood Associations, Media, and local schools.
Shelter Outreach Coordinator/Shelter Staff
Human Solutions
Portland, OR
04.2014 - 07.2015
- Interviewed families to ensure guests are provided with outside resources and support.
- Oversight of staffing levels and program implementation.
- Maintain, design, and implement Day Break and Family Shelter guests.
- Supervised staff and volunteers within the shelter.
- Train new staff on shelter policies and procedures.
- Mediate and resolve guests and staff issues.
- Conduct panel interviews and facilitate new hires.
- Solicited both outside donations for Family Center Shelter and Women's Shelter.
- Participate in community meetings as needed and network with community partners.
- Facilitated and directed several media events in the Family Shelter.
Youth Advocate
County of Sacramento
Sacramento, CA
06.1998 - 01.1999
- Advised clients regarding food stamps, childcare, food, money management, sanitation, or housekeeping.
- Assisted in locating housing for displaced individuals.
- Advocated for youth who aged out of the foster care system at the county and state level.
- Facilitated groups on independent living skills, money management, empowerment and relationship building.
- Participated in county level committees to develop targeted solutions for youth who have aged out of foster care.
Self-Help Specialist
Consumer Self-Help Center
Sacramento, CA
04.1994 - 06.1998
- Provide information and refer individuals to public or community services for assistance.
- Oversee day-to-day group activities of clients attending a day program.
- Assist in planning food budgets, using charts or sample budgets.
- Assist in locating housing for displaced individuals living with mental illness.
Job Coach
Sacramento Vocational Services
Sacramento, CA
03.1991 - 04.1994
- Supervised developmentally disabled to ensure they were both supported and empowered in the workplace.
- Maintained accurate and timely records and data.
- Ensured ongoing collaborative and effective communication both within the agency and with community partners.
Education
A.A.S - Mental Health and Human Service
Mount Hood Community College
Gresham, ORSkills
- Leadership and training
- Staff development and mentoring
- Case management and program development
- Crisis intervention and de-escalation
- Intake and assessment strategies
- Community outreach initiatives
- Motivational interviewing techniques
- Supportive advocacy and peer support
- Relational approach to group facilitation
- Equity-focused practices
- Cultural competency and sensitivity
- Trauma-informed care principles
- Assertive engagement strategies
- Human development insights
- Team-oriented collaboration
- Strengths-based approaches
- HIPAA compliance and confidentiality
Certifications And Community Service
- QMHA, 2019
- Peer Support Specialist, 2018
- Portland DBT
- Domestic Violence - Interpersonal Violence Course, 2016
- Trainer - Rent Well Tenant Education Course, 2015
- Behavioral Health Certificate-MHCC, 2015
- Board Member - The Inn Home for Boys, 2014-2016
- Peer-Mentor - Transitions Program, 2013-2015
- Shelter Support Intern - Human Solutions, 2013-2014
- Community Outreach - Sacramento Dream Center, 2011-2012
- Sunday School Assistance - The River Church, 2009-2011
Professions
- Leadership
- Training
- Staff Development
- Case Management
- Program Development
- Crisis Intervention
- De-escalation
- Intake and Assessment
- Community Outreach
- Motivational Interviewing
- Supportive Advocacy
- Peer Support
- Relational Approach
- Group Facilitation
- Equity Focused
- Cultural Competency and Sensitivity
- Trauma Informed Care
- Assertive Engagement
- Human Development
- Team Orientation
- Strengths Based
- HIPAA/Confidentiality
References
References available upon request.
Timeline
Landlord Liaison and Housing Multnomah Now Program Manager
New Narrative
04.2022 - 07.2025
Transitional Aged Youth QMHA, PPS
New Narrative
06.2019 - 12.2021
ICST/Intensive Case Management Service Team (pilot program), QMHA, PPS
New Narrative
07.2018 - 06.2019
Family and Women's Shelter Manager
Human Solutions
07.2015 - 05.2017
Shelter Outreach Coordinator/Shelter Staff
Human Solutions
04.2014 - 07.2015
Youth Advocate
County of Sacramento
06.1998 - 01.1999
Self-Help Specialist
Consumer Self-Help Center
04.1994 - 06.1998
Job Coach
Sacramento Vocational Services
03.1991 - 04.1994
A.A.S - Mental Health and Human Service
Mount Hood Community College
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