
Experienced retail professional with 29 years in sales, workflow optimization, and inventory control. Strong background in achieving sales targets and enhancing operational processes. Focused on utilizing proven skills in a leadership role to drive team effectiveness and business growth.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Successfully led all store operations, driving sales growth and expense management. Developed a skilled workforce through effective hiring, training, and coaching. Orchestrated sales promotions to enhance merchandise visibility and sales. Maintained accurate payroll records and optimized staff schedules. Ensured full compliance with safety and operational regulations. Demonstrated superior customer service and communication abilities. Cultivated a positive retail atmosphere, encouraging team collaboration. Streamlined operations for enhanced retail performance.
Developed and coached team members, promoting accountability and prioritizing guest-focused experiences. Ensured precise execution of GM processes, including maintaining inventory accuracy and enhancing product presentation. Led fulfillment operations to maximize sales and improve overall efficiency. Monitored performance metrics, identified deficiencies, and created actionable plans for achieving sales objectives.
Tonya Fairchild
Burlington-Store Manager
419-356-5573
Russell Watkins
Burlington-District Manager
614-404-2454