Results-oriented Volunteer Coordinator prepared for new challenge, versed in volunteer recruitment and familiar with organizational needs. Experienced in directing training to bridge knowledge gaps and drive performance improvements.
Overview
7
7
years of professional experience
Work History
Volunteer Coordinator
Martha's Table
Washington, DC
10.2020 - 10.2024
Analyzed volunteer program outcomes to make data-driven decisions for future improvements.
Oversaw volunteer logistics and handled schedules, inventory and transportation management.
Established and maintained communication channels with volunteers to foster a supportive and inclusive community.
Provided ongoing support and guidance to volunteers, serving as a point of contact for questions and concerns.
Coordinated recruitment efforts, successfully increasing volunteer base by a significant percentage.
Solicited feedback from staff and volunteers to improve existing programs.
Collaborated with external organizations to coordinate volunteer participation in community events.
Oriented new volunteers on policies and procedures, introduced staff and provided information guides.
Coordinated ongoing volunteer publicity and awareness programs.
Ensured compliance with all organizational policies and procedures, including safety protocols and confidentiality agreements.
Advocated for volunteer needs and perspectives in organizational planning and decision-making processes.
Managed volunteer schedules and assignments to ensure optimal support for organizational events and programs.
Designed and executed volunteer appreciation events and recognition programs to boost morale and retention.
Managed volunteer database and volunteer service hours for inclusion in monthly and year-end volunteer reports.
Maintained up-to-date volunteer calendar coordinating scheduling and staff availability.
Created volunteer position descriptions to match organizational needs with volunteer skills and interests.
Developed and managed volunteer recognition, engagement and retention practices.
Temp Worker
Spark's Temp Agency
Washington, DC
08.2019 - 10.2020
Handled incoming and outgoing mail and packages.
Signed for packages, recorded deliveries and distributed to personnel.
Maintained a clean and organized reception area to uphold company image.
Received incoming calls and coordinated with staff to fulfill customer requests.
Processed and distributed internal and external communications.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Greeted visitors warmly and directed them to correct personnel or office.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Warehouse Supervisor
Cleanly
Washington, DC
05.2017 - 03.2020
Enforced strict safety procedures and protocols through successful management of warehouse team members.
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Generated warehouse shipping documents, packing lists and invoices.
Compiled, sorted and filed records of product orders, business transactions, and other activities.
Established and maintained good relations with customers, vendors, and transport companies.
Collected stock location orders and printed requests to maintain inventory control.
Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Education
Bachelor of Arts - Criminal Justice
Strayer University
Suitland, MD
01-2016
High School Diploma -
Washington Metropolitan High School
Washington, DC
06-2014
Skills
Marketing and Advertising
Program Evaluation
Organizing Fundraising Activities
Outreach Planning
Community and Public Relations
Policy Development
Community Engagement
Volunteer relations
Database Management
Data analytics proficiency
Timeline
Volunteer Coordinator
Martha's Table
10.2020 - 10.2024
Temp Worker
Spark's Temp Agency
08.2019 - 10.2020
Warehouse Supervisor
Cleanly
05.2017 - 03.2020
Bachelor of Arts - Criminal Justice
Strayer University
High School Diploma -
Washington Metropolitan High School
Similar Profiles
Aaliyah WrightAaliyah Wright
Program Manager - Baby and Me at Martha's TableProgram Manager - Baby and Me at Martha's Table