Danielle Sullivan
Magnolia,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Looking to expand m knowledge to help growth within the company.
Overview
13
13
years of professional experience
Work History
Director of Restaurants
The Woodlands Country Club
09.2023 - Current
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and all employees.
- Carefully interviewed, selected and trained staff to fill vacancies.
- Ordering of Beer, Wine and Liquor and cultivated strong vendor relationships.
- Setting up meetings and dates for wine vendors to host our wine dinners and tastings.
- Directly involved with every wine dinner we have hosted for the past 2 years.
- Participated in the effects of the increase in our 5 point survey system going from a 4.0 to a 4.6 in 2 years through our training.
Restaurant Manager
Woodlands Country Club
08.2022 - 09.2023
- Made Weekly employee schedules and handled shift swaps and time off requests.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Motivated and trained staff to perform at peak efficiency and quality.
- Closing duties consisting of cash drawer, locking, checking out all restaurant employees.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Quality Inspector
Amphenol Aerospace
04.2017 - 08.2022
- Inspect, test and measure materials, products and assemblies against specifications
- Work directly with FAI and Source
- Conduct routine visual inspections of parts for Receiving, Sub Assembly, Final and Documentation Inspection to uncover defects and issues with compliance and tolerances
- Analyze and interpret QD&T, Blueprints and layouts to determine precise specifications
- Document, file and maintain proper inspection records and quality assurance documents for accountability
- Everyday use of AS400, SAE Mobilus, Purchasing Portal
- Responsible for CMM data and Harris Portal Uploads
- Directly assisted in a project to bring the DPPM from 11,609 to 1,978 in 12 months.
CNC Machinist
Amphenol Aerospace
07.2019 - 06.2020
- Worked from layout and work order to do full set ups on machines to produce required parts; from upload of program, loading of materials and tools to making offsets to produce a good first piece to begin machining
- Observed machines for proper functioning and made adjustments and offsets to meet specifications and complete work orders on-time
- Implemented use of burr wheels, knives and other instruments to perfect quality of machined parts
- Gage knowledge and use such as height, Johnson, plug as well as other measuring tools like Shadow Graft and Nikon.
Assembly Technician
Amphenol Aerospace
04.2018 - 07.2019
- Assembled products per procedures, prints and layouts
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Trained new employees on proper procedures and tasks
- ITAR compliant.
Sterilizing Technician
Fox Hospital Oneonta
01.2017 - 04.2018
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning
- Wrapped trays, instrument packs and sets
- Recorded biologicals and test results
- Picked instruments and supplies for surgeries
- Ordered and restocked supplies for decontamination and surgical areas.
Manager
Legends Bar and Grill
06.2011 - 01.2017
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Developed and maintained relationships with customers and supplies.
- Oversaw and worked in high volume and turnover shifts.
- Trained efficiently in all positions including cook, waitress, bartender.
Education
Graphic Design -
SUNY Buffalo Stale
Buffalo, NYRegents Diploma -
Worcester Central
Worcester, NYSkills
- Attention to detail
- Issue and conflict resolution
- Documentation
- Planning and coordination
- Acutely observant
- Team or independent work
- Relationship development/communication
- Leadership/training abilities
- Eagerness to learn
- Use of Canva, Word, Google Docs, ADP and Excel
- Scheduling Coordination
Certificationstraining
- Tooling U-Manufacturing 101 Cert, 07/19
- Security Awareness training, 12/21
- OSHA training, 01/22
- Counterfeit Components training, 02/22
- ESD training, 06/22
- TABC training 03/23
- Food handlers training 03/23
Timeline
Director of Restaurants
The Woodlands Country Club
09.2023 - Current
Restaurant Manager
Woodlands Country Club
08.2022 - 09.2023
CNC Machinist
Amphenol Aerospace
07.2019 - 06.2020
Assembly Technician
Amphenol Aerospace
04.2018 - 07.2019
Quality Inspector
Amphenol Aerospace
04.2017 - 08.2022
Sterilizing Technician
Fox Hospital Oneonta
01.2017 - 04.2018
Manager
Legends Bar and Grill
06.2011 - 01.2017
Graphic Design -
SUNY Buffalo Stale
Regents Diploma -
Worcester Central
Similar Profiles
Jason CampbellJason Campbell
Server at The Woodlands Country ClubServer at The Woodlands Country Club
Kirk TuckerKirk Tucker
Server at The Woodlands Country ClubServer at The Woodlands Country Club
Drew DaultonDrew Daulton
Outside Services Attendant at The Woodlands Country ClubOutside Services Attendant at The Woodlands Country Club
RODOLFO GARCIARODOLFO GARCIA
Senior Technician/Operations Manager at Watex Linel, IncSenior Technician/Operations Manager at Watex Linel, Inc
Alyssa CantrellAlyssa Cantrell
Daycare Aide at Magnolia Independent School DistrictDaycare Aide at Magnolia Independent School District