Danielle Sullivan
SPRING,TX
Summary
Detail-oriented professional with extensive experience supporting daily operations, coordinating teams, and managing administrative responsibilities in fast-paced environments. Strong background in communication, organization, problem solving, and maintaining high standards of accuracy and professionalism. Proven ability to manage multiple priorities independently while providing reliable support to leadership and ensuring efficient business operations.
Overview
1
1
Certification
9
9
years of professional experience
Work History
F&B Director
The Club at Falcon Point
Katy, TX
03.2025 - 06.2026
- Directed daily F&B operations while coordinating staff, departmental communication, and operational priorities.
- Developed and implemented staff training programs that improved service efficiency and increased member satisfaction scores from 3.8 to 4.4.
- Managed weekly payroll processing, ensuring accuracy, timely submissions, and compliance with procedures.
- Oversaw a $2.5M food and beverage revenue budget, monitored financial performance, and implemented cost-control initiatives that reduced COGS by 6%.
- Collaborated closely with department leaders to coordinate seasonal menus, Club events, operational initiatives, and guest experience improvements.
- Organized and supported operational planning for seasonal business initiatives, helping generate profitability at the resort pool operation for the first time in several years.
- Maintained strong organizational, multitasking, and problem solving abilities while managing multiple departments, staff priorities, and business objectives simultaneously.
Director of Restaurants
The Woodlands Country Club
The Woodlands, TX
09.2023 - 02.2025
- Coordinated daily operations across 6 outlets and 3 banquet spaces while managing multiple schedules, staffing needs, and operational priorities in a fast-paced environment.
- Managed employee scheduling, delegated responsibilities, and maintained consistent service and operational standards across multiple departments.
- Led onboarding, interviewing, training, and performance development for 30+ employees, improving staff retention and team efficiency.
- Organized and facilitated staff meetings and training sessions, ensuring clear communication of policies, procedures, and operational goals.
- Maintained vendor relationships and coordinated ordering, inventory management, and event logistics for wine dinners, tastings, tournaments, and special events.
- Improved guest satisfaction survey scores from 4.0 to 4.6 through process improvements, staff development, and attention to service quality standards.
- Demonstrated strong multitasking, problem-solving, and organizational skills while overseeing multiple operational areas simultaneously.
Restaurant Manager
The Woodlands Country Club
The Woodlands, TX
08.2022 - 09.2023
- Coordinated weekly employee scheduling, managed shift changes, and processed time off requests to ensure proper staffing coverage and smooth daily operations.
- Resolved customer and operational issues efficiently while maintaining professionalism and ensuring positive outcomes for guests and staff.
- Maintained strong communication with customers and team members to support a positive, service-focused work environment.
- Assisted with onboarding and training staff members to improve team performance, operational consistency, and customer service standards.
- Performed end of day administrative responsibilities including cash handling, balancing drawers, employee checkouts, and securing business operations.
- Demonstrated strong multitasking, organization, and problem-solving skills in a fast-paced, high volume environment with changing daily priorities.
Quality Inspector
Amphenol Aerospace
Sidney, NY
04.2017 - 08.2022
- Inspected, tested and measured materials, products and assemblies against specifications.
- Worked directly with FAI and Source.
- Conducted routine visual inspections of parts for Receiving, Sub Assembly, Final and Documentation Inspection to uncover defects and issues with compliance and tolerances
- Analyzed and interpreted QD&T, Blueprints and layouts to determine precise specifications.
- Documented, filed and maintained proper inspection records and quality assurance documents for accountability.
- Everyday use of AS400, SAE Mobilus, Purchasing Portal.
- Responsible for CMM data and Harris Portal Uploads.
- Brought the DPPM from 11,609 to 1,978 in a 12 month project.
Education
Graphic Design -
SUNY Buffalo Stale
Buffalo, NYSkills
- Self-Management & Team Collaboration
- Interpersonal Relations
- Leadership Support
- Cross-Department Coordination
- Payroll, Invoicing, Scheduling
- Meeting Coordination & Calendar Management
- Microsoft Office Suite (Excel, Word, Outlook) Data Entry
- Filing & Record Management, Report Preparation & Documentation
- Professional Written & Verbal Communication
- Multitasking in Fast-Paced Environments
- Problem Solving & Critical Thinking
Certification
TABC training 05/28
Food handlers training 05/28
Certifications Training
- TABC training 05/28
- Food handlers training 05/28
- OSHA training, 01/22
- Counterfeit Components training, 02/22
- ESD training, 06/22
- Security Awareness training, 12/21
- Tooling U-Manufacturing 101 Cert, 07/19
Timeline
F&B Director
The Club at Falcon Point
03.2025 - 06.2026
Director of Restaurants
The Woodlands Country Club
09.2023 - 02.2025
Restaurant Manager
The Woodlands Country Club
08.2022 - 09.2023
Quality Inspector
Amphenol Aerospace
04.2017 - 08.2022
Graphic Design -
SUNY Buffalo Stale