Danielle Surgnier
Brooklyn,NY
Summary
Dynamic Merchandise Team Lead with proven expertise in visual merchandising and team management. Known for effective communication and attention to detail, leading teams to exceed performance targets and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Merchandise Team Lead
Macy's
Portland, OR
07.2013 - 07.2014
- Led merchandise team in organizing product displays to enhance customer engagement and maintain visual standards.
- Executed corporate visual standards through planogram updates and effective communication to ensure consistency and brand alignment.
- Trained new team members on store policies and procedures while mentoring junior staff through performance feedback and development planning.
Assistant Operations Manager
Anthropologie
Portland, Oregon
05.2011 - 07.2013
- Supervised daily operations, optimizing workflows across departments to enhance service delivery.
- Managed inventory levels and coordinated supply chain activities, supporting timely product availability.
- Assisted visual team in tracking weekly sales of home goods, increasing product visibility.
- Created and maintained window and floor displays, enhancing product visibility and appeal.
Seamstress/Intern
Sown Design
Porltand, OR
05.2010 - 09.2010
- Sewed textiles, including vinyl and leather, for sustainable handbag and apparel production.
- Facilitated projects outsourced to Sown Design from local companies, including Solterra Systems, a manufacturer of living walls.
- Engaged customers on sales floor and at trade shows, promoting brand awareness and driving interest in products.
Education
Bachelor of Science - Apparel Merchandising, Design, And Prodcution MGMT
Auburn University
Auburn, AL08-2010
Skills
- Visual merchandising
- Inventory control
- Project management
- Training and mentoring
- Customer relationship management
- Effective communication
- Attention to detail
- Problem solving
- Adaptability
- Team collaboration
- Active listening
- Customer service
Timeline
Merchandise Team Lead
Macy's
07.2013 - 07.2014
Assistant Operations Manager
Anthropologie
05.2011 - 07.2013
Seamstress/Intern
Sown Design
05.2010 - 09.2010
Bachelor of Science - Apparel Merchandising, Design, And Prodcution MGMT
Auburn University