Danielle Thomas
Bronxville,NY
Summary
Proven Direct Support Professional at Lifespire, adept in behavior redirection and critical thinking, enhanced client well-being through personalized support and crisis intervention. Excelled in a fast-paced environment at Home Depot, demonstrating exceptional communication and organization. Achieved positive feedback through active listening and goal setting, showcasing a commitment to excellence and teamwork.
Developed critical skills in supportive and compassionate care environment, seeking to transition into new field. Demonstrated ability to provide individualized support and effectively manage challenging situations. Aiming to leverage strong communication and organizational skills to make meaningful impact in new role.
Reliable Direct Support Professional enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Lifespire
08.2023 - 10.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cashier
Home Depot
12.2021 - 08.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Bronxwood Preparatory Academy
The Bronx, NY06-2022
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Decision-making support
- Active listening
- Goal setting
- Critical thinking
- Problem resolution
- Coordination
- Assertiveness
- communication
- organization
- teamqork
Reference
Shawn Graham
7184277900
Lab Technician
Timeline
Direct Support Professional
Lifespire
08.2023 - 10.2024
Cashier
Home Depot
12.2021 - 08.2023
High School Diploma -
Bronxwood Preparatory Academy
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